Unable to Sign in using Microsoft account on windows 10

Hi,

I am trying to Set up my Windows 10 Laptop using Microsoft account, when i enter my user name (email address) and password i moves to a next screen where it ask's me for my old password. See image below.


I tried resetting my password and entering my old password however it's still the same. Is there a way to turn off this security as it's just forcing me not to sign in using Microsoft account and use local account. 

Please find a solution and fix this issue.

Regards,

Siddharth Upponi

Hi Siddharth,

Thank you for posting the query on Microsoft Community.

You need to restart the computer a few times and check.

Log into account.live.com and use the same password to log into the system.

Make sure you are entering it correctly.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

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Question Info


Last updated January 28, 2018 Views 64 Applies to: