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Not able to login/blank login screen windows 10

I'm trying to log in to my windows 10 Laptop but it gets stuck at the screen in the image where I cannot enter my ID or password. Nothing happened when I pressed alt+ctrl+del.
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Answer

Hi Siddhant,

 

Thank you for your reply with the current status of the issue.

 

The issue could occur if some system files is corrupt.

 

To assist you better, please provide us the information below:

  • Have you tried to issue after restarting your computer?

 

If the issue still persist after restarting your computer, then I suggest you to perform startup repair of the Computer and check if it helps. It will repair corrupt system files.

First, I recommend you to download the ISO file of Windows 10 from below Microsoft Help Article and create a Media Installation Disk.
Then try to perform the below methods and check if it helps.
https://www.microsoft.com/en-in/software-download/home

 
Boot the Computer with the Windows 10 Installation Media:
1. Start (or boot) your computer from the installation media. Insert the DVD or USB flash drive and restart your computer.
2. If you see a message asking you to “Press any key to boot from DVD,” do so.
3. When you see the Install Windows page, tap or click on Repair your computer to start the Windows Recovery Mode.
4. In the Windows Recovery Environment, on the Choose an option screen, tap or click on Troubleshoot.
5. Click on Advanced Options.
6. Then on click on Startup Repair.

 

Reply to us with the information on Windows 10 getting stuck at the login screen, so that we can assist you better.

 

Thank you.

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Question Info

Last updated June 21, 2023 Views 136 Applies to: