How to remove parental controls in Windows 10

A while ago I blocked a gaming app on my son's laptop using parental controls.  Recently I decided to unblock the app, using parental controls, however he still can't access it.  The error message says it's blocked by parental controls.  I have checked the parental controls and there is nothing blocked now, what have I missed?

Moved from: Windows 10 / Security & privacy

Hello MMcMM,

Have you tried to reboot the PC? Make sure that you followed the steps in this support article: How do I turn off family features?

For more information about troubleshooting issues with family features, please see this forum article created by Daniel Strommen [MSFT].

If the issue still persists, I suggest that you create a local account. Please refer to this support article: Create a local user or administrator account in Windows 10.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

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Last updated January 6, 2024 Views 5,484 Applies to: