Having just upgraded to Windows 10, it appears that I cannot Shift-Click to select multiple emails to file or delete. It appears that I can control click to select one at a time. Does anyone has a solution to this? I have seen one post and answer on this exact question and I have tried the suggestions the Microsoft engineers made with no luck. Here are there suggestions.
Is the problem specific to emails?
Try using the keyboard on other programs and check.
Did the keyboard worked fine
Also try it with another keyboard and check
NA this is a laptop and I do not have another keyboard, but the key board worked properly when I went to outlook.com.
Reboot your PC and check.
Install all Windows pending updates and check if there are any.
I am told I am up to date
I would suggest you to run the keyboard troubleshooter and check.
Follow these steps.
1. Type troubleshooter in the search bar
2. Select view all on the left panel.
Did not see select all Went to control panel and selected hardware
3. From the list select hardware and devices and follow the on-screen instructions.
Only option I saw was for the laptop it's self
message:everything is working properly
So what can I do everything was working before the upgrade