I created a local account for my son on a Windows 10 machine and now wish to sign in to a Microsoft account instead.
I fill in all the necessary details and click 'next' but instead of logging him in to his MS account I get an error message saying "Oops - something went wrong. Whatever happened, it's probably our fault. Try again."
I called MS support and was told to type "netsh int ip reset" into an elevated command prompt. This made no difference. Then the MS support guy told me that if I wanted to try other avenues to resolve the problem, I would have to pay for support.
I have been able successfully to carry out precisely this procedure for another local account on the same machine, so I cannot understand what the problem can be with my son's account.