How to unblock a purchase for a kid?

Can't seem to get pass this message in purchasing Minecraft Storyboard for my son : "To buy this, an adult need to sign in an unblock purchases at account.microsfot.com/family.  Or they can go account.xbox.com > xbox settings > privacy & online safety.         PUR-BlockedByFamilyPolicy     jBhINJH5jka5tL6K.1.12   "

Hi Johann,

Regarding your concern, you can definitely unblock a purchase for a kid. You can follow the steps provided on this link: How do I turn off family features?

Let us know how it goes.

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Did not solve my problem. I get PUR-BlockedByFamilyPolicy. (And a varying number.)

However, I have no family, so no adults added, no kids and I never used previous installments of children security features. I have not been able to use the WinStore for over 6 months because downloading never worked. Instead I got the 'try again later' message. Or 'something unexpected happened'.  (Very cryptic and meant to keep users dumb, I suppose.)

Only today the above message appears. So, Article ID: 10555 does not help. 

Only apps I previously had installed already may be downloaded again, which I did after a reset of windows. I read just about all articles and tried the works, the wsreset/re-install, the cab file check that failed at varying percentages, the powershell fiddling  of all types, in- and - outside the windows community.

I see nowhere any option to disable family settings. 

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Solution is here. Eventually it became clear that a policy was blocking all this.
See the post from EmGrace!

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Thanks I really appreciate it 

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Thank you

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I think so 

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Did not solve my problem. I get PUR-BlockedByFamilyPolicy. (And a varying number.)

However, I have no family, so no adults added, no kids and I never used previous installments of children security features. I have not been able to use the WinStore for over 6 months because downloading never worked. Instead I got the 'try again later' message. Or 'something unexpected happened'.  (Very cryptic and meant to keep users dumb, I suppose.)

Only today the above message appears. So, Article ID: 10555 does not help. 

Only apps I previously had installed already may be downloaded again, which I did after a reset of windows. I read just about all articles and tried the works, the wsreset/re-install, the cab file check that failed at varying percentages, the powershell fiddling  of all types, in- and - outside the windows community.

I see nowhere any option to disable family settings. 

Really hope not

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Last updated April 4, 2024 Views 6,943 Applies to: