How To Remove A Windows 10 Device From Microsoft Account?

Follow This Video:

https://youtu.be/TWdyb0JQT2o

As You Guys Can See I Have Followed The Instruction But The Remove Device Option Is Missing. What To Do?

Hi Jeet,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

 would suggest you to follow below mentioned steps and check if that helps:

Remove Trusted Devices for your Microsoft Account in More security settings.

1. Switch back to local account and remove all trusted devices (in More security settings).

2. check if you are offline from the Windows store app

3. return to device list (Microsoft account site) and check if the problem is solved.

4. switch your local account into a Microsoft account and trust this pc using phone, sms or email.

5. Use Windows Store to download a free game (just to test) and return one more time to device list and check if the problem is solved.

 

For more information you may refer to the below mentioned Microsoft article:

http://windows.microsoft.com/en-us/windows/what-is-trusted-device

 

If the issue still persists, check it in In-private browsing. Type ctrl+alt+P to open in-private browser.

You can also run the Microsoft Account troubleshooter.

The Microsoft Account Troubleshooter scans a Windows 10 system for issues and repairs problems that are found in relation to your Microsoft Account.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

Rakesh C N

Microsoft Community.

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Hi Jeet,

Thank you for posting your query in Microsoft Community.

I understand your concern regarding the issue that you are facing.

 would suggest you to follow below mentioned steps and check if that helps:

Remove Trusted Devices for your Microsoft Account in More security settings.

1. Switch back to local account and remove all trusted devices (in More security settings).

2. check if you are offline from the Windows store app

3. return to device list (Microsoft account site) and check if the problem is solved.

4. switch your local account into a Microsoft account and trust this pc using phone, sms or email.

5. Use Windows Store to download a free game (just to test) and return one more time to device list and check if the problem is solved.

For more information you may refer to the below mentioned Microsoft article:

http://windows.microsoft.com/en-us/windows/what-is-trusted-device

If the issue still persists, check it in In-private browsing. Type ctrl+alt+P to open in-private browser.

You can also run the Microsoft Account troubleshooter.

The Microsoft Account Troubleshooter scans a Windows 10 system for issues and repairs problems that are found in relation to your Microsoft Account.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

Thanks for your respond Rakesh. Actually I don't have access to that particular operating system from where I need to switch into local account mode. As I was testing with Windows 10 in VMWare (Kinda Hyper-V) and due to some misconfiguration the operating system stopped working and I have to delete that operating system from the VMWare itself. Now I want to delete that device (As you can see in video it's a VMWare device) from Microsoft account... But the delete option is missing from that particular page.

Thanks And Regards,

Jeet Chowdhury
CCNA, Microsoft Certified Professional

Was this reply helpful?

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Last updated February 17, 2021 Views 1,680 Applies to: