Q: [Solved] Windows 10 not shutting down after Creator's update

I recently updated to Creator's update and since then I'm facing issue of my PC's ability to shutdown being lost. Windows just stops at (doesn't freeze) the screen of loading sign showing that it is getting shutdown, but never happens!

I'm able to logout user, thus the issue isn't in user account.

It seems an update will be required from the company to get this glitch fixed



I have tried all these things like updating drivers and keeping windows up to date, turned off fast startup. The below steps worked for me.

1. Turn off Fast Startup

2. Go to Control Panel > Power Options > Choose what the power button does and click on “Change settings that are currently unavailable" and Uncheck "Turn on Fast Startup"

3.uncheck “Power Management

4. Go to Control Panel > Device Manager > System Devices > Intel Management Engine Interface > Power Management and uncheck the “Allow the computer to turn off this device to save power” 

Worked for me :)

Did this solve your problem?

Sorry this didn't help.

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Question Info

Views: 27,064 Last updated: May 26, 2018 Applies to: