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The system is exiting connected standby Reason: Input Mouse

Hello folks,

I have newest Dell XPS 15 9500 with latest Windows 10 installed and there is bug with it.

Please read it very carefully bellow before copy & pasting standard M$ answer.

1. Inside Device Manager -> Mice and other pointing devices all Power Settings are unchecked. In other words NO mouse can wake up my laptop, according to Windows Device Manager

2. I put my laptop in sleep mode, then move mouse and it wakes up:

Log Name:      System

Source:        Microsoft-Windows-Kernel-Power

Date:          31.07.2020 22:41:57

Event ID:      507

Task Category: (158)

Level:         Information

Keywords:      (1024),(512),(4)

User:          SYSTEM

Computer:      DESKTOP-NBC0CF3

Description:

The system is exiting connected standby 


Reason: Input Mouse.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

    <EventID>507</EventID>

    <Version>9</Version>

    <Level>4</Level>

    <Task>158</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000604</Keywords>

    <TimeCreated SystemTime="2020-07-31T20:41:57.0801703Z" />

    <EventRecordID>4570</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="23648" />

    <Channel>System</Channel>

    <Computer>DESKTOP-NBC0CF3</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="EnergyDrain">0</Data>

    <Data Name="ActiveResidencyInUs">60930912</Data>

    <Data Name="NonDripsTimeActivatedInUs">0</Data>

    <Data Name="FirstDripsEntryInUs">0</Data>

    <Data Name="DripsResidencyInUs">0</Data>

    <Data Name="DurationInUs">60930912</Data>

    <Data Name="DripsTransitions">0</Data>

    <Data Name="FullChargeCapacityRatio">100</Data>

    <Data Name="AudioPlaying">false</Data>

    <Data Name="Reason">32</Data>

    <Data Name="AudioPlaybackInUs">0</Data>

    <Data Name="NonActivatedCpuInUs">0</Data>

    <Data Name="PowerStateAc">true</Data>

    <Data Name="HwDripsResidencyInUs">0</Data>

    <Data Name="ExitLatencyInUs">7</Data>

    <Data Name="DisconnectedStandby">false</Data>

    <Data Name="AoAcCompliantNic">true</Data>

    <Data Name="NonAttributedCpuInUs">0</Data>

    <Data Name="ModernSleepEnabledActionsBitmask">0</Data>

    <Data Name="ModernSleepAppliedActionsBitmask">0</Data>

    <Data Name="LidOpenState">true</Data>

    <Data Name="ExternalMonitorConnectedState">true</Data>

    <Data Name="ScenarioInstanceId">18</Data>

    <Data Name="IsCsSessionInProgressOnExit">false</Data>

    <Data Name="BatteryRemainingCapacityOnExit">84292</Data>

    <Data Name="BatteryFullChargeCapacityOnExit">84292</Data>

    <Data Name="ScenarioInstanceIdV2">16</Data>

    <Data Name="BootId">8</Data>

    <Data Name="InputSuppressionActionCount">0</Data>

    <Data Name="NonResiliencyTimeInUs">60930912</Data>

    <Data Name="ResiliencyDripsTimeInUs">0</Data>

    <Data Name="ResiliencyHwDripsTimeInUs">0</Data>

    <Data Name="GdiOnTime">0</Data>

    <Data Name="DwmSyncFlushTime">0</Data>

    <Data Name="MonitorPowerOnTime">272211</Data>

    <Data Name="SleepEntered">false</Data>

    <Data Name="ScreenOffEnergyCapacityAtStart">84292</Data>

    <Data Name="ScreenOffEnergyCapacityAtEnd">84292</Data>

    <Data Name="ScreenOffDurationInUs">60946650</Data>

    <Data Name="SleepEnergyCapacityAtStart">0</Data>

    <Data Name="SleepEnergyCapacityAtEnd">0</Data>

    <Data Name="SleepDurationInUs">0</Data>

    <Data Name="ScreenOffFullEnergyCapacityAtStart">84292</Data>

    <Data Name="ScreenOffFullEnergyCapacityAtEnd">84292</Data>

    <Data Name="SleepFullEnergyCapacityAtStart">0</Data>

    <Data Name="SleepFullEnergyCapacityAtEnd">0</Data>

  </EventData>

</Event>

Hi and thanks for reaching out. My name is William. I'm a Windows technical expert. I'll be happy to help you out today.

The mouse is likely sharing the same power bus with the keyboard. If you are using a hub, then you would need to disable both in Device Manager (that is, the KB and the mouse). Otherwise, you would need to disable the USB hub itself from waking the system.

Also, it may be a shortcoming of the motherboards architecture, especially if it is a laptop as components are vying for space and the USB ports may be sharing the same internal power bus. If so, you may be able to disable that in the BIOS instead.

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This is related to S0 Modern Standby. How can I enable S3 without reinstalling Windows?
God bless you!

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Changing the power model in the BIOS does not require reinstalling the OS as these are changes made at firmware level, the intermediary between the OS and hardware. If enabling S3, you will need to see if there is a corresponding setting for USB resume or something named to that effect.

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Changing the power model in the BIOS does not require reinstalling the OS as these are changes made at firmware level, the intermediary between the OS and hardware. If enabling S3, you will need to see if there is a corresponding setting for USB resume or something named to that effect.
Hey William, thanks for the reply. Unfortunately I'm unlucky owner of new Dell XPS 15 9500... For some reason they decided to remove "redundant S3 Option" from BIOS. Crazy Dell.
God bless you!

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Well, actually some folks on Dell forums say that "There used to be registry change that would achieve this, but Microsoft has removed support for that setting from Windows 10 2004"

 

God bless you!

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Lets step back for a moment and clarify that we are not talking about screen lock and then the computer turning off the display for lack of activity and actual sleep. If you have not already, manually put the device to sleep from start menu power /shutdown options and confirm if the mouse is still waking the computer.

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Hey William, yes, I'm 100% sure it is this modern shiny "S0 Modern Standby". I'm reading tons of negative feedback on Dell forums, cause they also removed S3 from BIOS and Microsoft removed Registry Option with 2004 Update. So owners of modern Dell laptops mostly stuck here guys :(

I'm strictly against S0, because as I mentioned in https://www.dell.com/community/XPS/How-to-Disable-Modern-Standby-for-XPS-15-9500/m-p/7661294#M66880 "I have various issues with it, random wake up, battery drain, overheating in a bag while commuting, sleeping problems at the end of the day... cause it just wakes in the middle of the night. This feature is absolutely disaster for laptops. I have smartphone which has this feature and laptop serves for different purpose "

God bless you!

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Oh, well....

I would like to note that I am not with Microsoft and this site is not owned or operated by Microsoft. It is composed of a group of IT Pros that volunteer their knowledge to assist people with the various issues they encounter from day to day. I appreciate it, though.

Anyways, the only suggestion I can offer if you have not already tried is to go into Device Manager > right-click the various keyboard and mice devices > Update driver.

One thing I did not think of. is this a wireless mouse? If so, the device bus it will be on would not be under Mice and other pointing devices. Instead it would be under Human Interface Devices > xxxx USB Input Device (where xxx would be your mouse driver-maker). See attache image in my example.

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Yes, I did the stuff. I'm with Windows since 1995 and it is not related to mouse / keyboard unfortunately. This is specific behavior of S0 Standby.

C:\>powercfg -devicequery wake_armed

Goodix fingerprint

So you can see that nothing but fingerprint sensor can wake up my laptop. Well, timers / windows updates can - but this is different story. Sorry guys for bothering you, and if this is now standard behavior of all modern Windows laptops, I'm better switching to Mac

God bless you!

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No problem. Let us know if you need anything else.

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Last updated March 6, 2024 Views 14,720 Applies to: