All apps closing when computer is in sleep mode

I have Windows 10 on my new laptop. Sometimes when I put it in sleep and come back hours later, it closed all my apps. So the web pages and documents I had open are now gone. How can I fix this?
 

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Last updated November 21, 2019 Views 18,864 Applies to:
Answer
Answer

There are settings that we need to configure to resolve this concern. Having said that, kindly follow the steps below:

  1. Right-click on Start menu.
  2. Go to Control Panel.
  3. Click on Hardware and Sound.
  4. Select Power Options.
  5. If you are using Under Balanced (recommended), click on Change plan settings. Note: Steps also applies to High performance.
  6. Choose Change advanced power settings.
  7. Under Sleep, click on Allow hybrid sleep and then turn it on.
  8. Once done, go to Hibernate after and then set it to Never.
  9. Click on Apply.
  10. Select OK.

Once done, kindly check if you will still experience the same issue.

Feel free to post back should you have further concern.

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Hi Makenzie,

Thank you for posting the query on Microsoft Community.

Did you make any changes prior to the issue? 

It could be due to change in system settings or corrupt power plan settings or conflict with any third party apps.

Try to run the Power Troubleshooter.

Power troubleshooter will automatically fix some common issues with Power Plans. Run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how long the computer waits before turning off the monitor display or entering sleep mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

1.      Press Windows Logo Key+X then click on Search option.

2.      Type Troubleshooting.

3.      Select Troubleshooting and click on System and Security.

4.      Click on Power and follow the onscreen steps. 

Try to place the system in Clean Boot and check.  This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. It starts Windows by using a minimal set of drivers and startup programs.

1.      Press Windows Logo Key+X. Click on Run.

2.      Type msconfig. Click Ok.

3.      Then follow the steps from 3-7 for Windows 8.1 in the link below.

How to perform a Clean Boot in Windows: http://support.microsoft.com/kb/929135

                                                                                                                    
Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting" in the above link.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

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