Battery Plugged-in not Charging after Windows 10 recent update.

Hi any of you got a problem with the recent Windows 10 update.  I am using an ASUS GL552VW laptop.

before whenever I encounter a blue screen error on my laptop i will just check the Windows Update and I will get a msg that some updates were not installed and I will just have to reinstall it again and everything will be alright but this time around I suddenly lost the functionality of my laptop battery I am now getting "plugged-in not charging" and I did checked Windows Update and updates were installed.. I already uninstalled "Microsoft ACPI-Complaint Control Method" in the Device Manager battery section and rescanned it again but I am still having the same issue..my laptop is not yet a year old and I am certain that it's not a battery issue.

Any feedback will be appreciated.

Regards,

 

Question Info


Last updated April 8, 2020 Views 26,089 Applies to:
Answer
Answer

Hello,

Let's get this issue resolved by following the steps below:

Method 1: Run the Windows built-in troubleshooter

1. Press Windows key + X, then select Control Panel.

2. Search for Troubleshooting and click on Troubleshooting.

3. On the left pane, click on View all and click on Power.

4. Click on Next and follow the on-screen instruction to troubleshoot the issue.

Method 2: Reset and restore the Power Plans to default.

1. Press Windows key + X, then select Command Prompt (Admin).

2. Type in the command:

powercfg –restoredefaultschemes and press Enter.

Note: This procedure would reset the power plan settings to default. Any previously customized power plans would be removed.

Let us know how it goes.

Regards.

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