Hello I recently just installed windows 10 on my laptop, coming from windows 8.1 which I guess would have been the latest windows before 10. Everything works fine for me in windows 10 but then what keeps happening is that I'll be watching youtube videos or playing games or doing important work when without any error messages or warning it will just restart. I don't know if that cause of and update but usually I would be notify that windows will update and it even allows me to postpone it. but with this problem windows just restarts and I have no idea why it does this. Please if anyone is having this problem as well and has fixed it let me know or if any tech person can possibly tell me why this is happening I figure this is one of the bugs of windows 10.
OK so after not using this laptop for a couple of months, recently a few days ago I pay a visit to a Microsoft store in downtown NYC. I met a very helpful Tec there. I was originally there due to a phone problem I was having (which is resolved) And I thought why not mention this problem I've been having with this laptop. So I did and he was the first to actually give me good advice I don't know if this would have been common knowledge to anyone else but when dealing with tec I tend to get extremely paranoid and scared cause I've had so many issues with bad results. Basically he told me to system reboot my computer that if there is any problems it will delete them once I system reboot so I did. Still have windows ten I thought I would go back to windows 8.1. I had to reinstall things but that is never a problem for me. So far since the reboot everything had worked fine I watch YouTube videos, I played my game. But recently just a few minutes ago today I was playing a game and it did it again; it just restarted without any warning of a restart for downloads or what not. My heart fell because in the back of my mind I was waiting for this to happen and I didn't want to let myself believe I had fix the problem. So I came back to this thread, someone mention something really interesting and sounded like it could work I follow their instructions for what they did for their computer they had the same problem as mine. So hopefully from right now I'm going to continue using this laptop like I have been and see if doing what the person said has worked if not then I guess I have to throw money in to take it to some professionals to see if they can find out what wrong with my laptop. Again I only had this laptop for about not even a year maybe close to a year and when I first had this laptop it originally had windows 8.1 (which worked just fine) So I feel like as someone who had laptops before this one and have had trail and error For having a laptop not even one year old yet and upgrading and having this problem this shouldn't even be a problem. Besides the games I play which may work the computer the other stuff I do like watching YouTube videos or watching movies or writing it shouldn't cause this problem. I will update again to let whoever still looking at this post know if I indeed went to get it professionally fix. I really hope I don't have to.
So I've gone back to not using my laptop windows 10 is still restarting without any error messages or warning. And to be honest it is very annoying. I feel like I can't play games or do important work on my laptop and I know for a fact its not my laptop. I'm a just try to go back to windows 8, had no problems with windows 8. Hopefully Microsoft will try to fix windows ten one day hopefully.