Windows 10 stuck "preparing automatic repair"

Hi all, so today, I turned on my PC and all was well until my ssd containing the os got disconnected, so after I fixed the connection and rebooted, the windows 10 logo cane up and the loading dots started spinning, and it has never been able to get past this. On some boots, it says "preparing system repair" then goes to a black screen with a controllable cursor. Please help

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Hi Yassin,

 

Thank you for posting your query on Microsoft Community.

 

I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if some system file is corrupt.

Refer to the below methods and check if it helps.

 

1. Are you getting any error message?

Method 1: I suggest you to boot into safe mode and try to update all the drivers. Check if it helps.

Step 1: First, I would suggest you to download the ISO file of Windows 10 from below Microsoft Help Article and create a Media Installation Disk.
Then try to perform the below methods and check if it helps.
http://www.microsoft.com/en-us/software-download/windows10  
Boot the Computer with the Windows Installation Media:
1. Start (or boot) your computer from the installation media. Insert the DVD or USB flash drive and restart your computer.
2. If you see a message asking you to “Press any key to boot from DVD,” do so.
3. When you see the Install Windows page, tap or click on Repair your computer to start the Windows Recovery Mode.
4. In the Windows Recovery Environment, on the Choose an option screen, tap or click on Troubleshoot.
5. Click on Advanced Options.
6. Then on click on Startup Settings.

7. Click on Restart and choose Safe mode with Networking or Low resolution.

8. Then try to update the drivers. 

 

Step 2: I would suggest you to update the latest driver for display adapter in Device Manager.
1. Press Windows Key + R Key.
2. Then type “devmgmt.msc” without the quotes and hit on Enter Key.
3. Expand Display Adapter.
4. Right click on the driver and click on Update driver software.
Note: We need a Wired Internet Connection to update drivers in safe mode. You may try selecting Low Resolution option if there is not wired internet connection on your Computer.
Try to update all the device drivers if possible.

If the issues still persist, refer to the below method.

Method 2: I recommend you to perform Startup Repair of the Computer and check if it helps.
1. Start (or boot) your computer from the installation media. Insert the DVD or USB flash drive and restart your computer.
2. If you see a message asking you to “
Press any key to boot from DVD,” do so.
3. When you see the Install Windows page, tap or click on
Repair your computer to start the Windows Recovery Mode.
4. In the Windows Recovery Environment, on the Choose an option screen, tap or click on
Troubleshoot.
5. Click on
Advanced Options.
6. Then on click on Startup Repair.

 

 

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

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so using my computer today, it just shut off.  I tried to turn it back on it comes up "automatic recovery mode".  I have not had any updates as of recent.  Each time I try to restart my computer it just shuts off. Also this windows 10 was the free upgrade so I do not have anything to reboot it with.  Help would be appreciated. 

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Hi Debbie,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

To assist you better, please provide the information below:

  • Have you tried to perform the Startup repair method which is provided in the previous post?
  • Are you getting any error code?

I suggested in the previous post, try to first download the Windows ISO file and create Windows 10 Installation Media.

Then I recommend you to follow the steps which is provided in the above method to perform start-up repair of the computer and let us know if you need any assistance while performing the above steps.

Please get back to us with an update on startup repair issue, we will be happy to help.

Thank you.

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 I have the same issue

and the following question How can I download an ISO image if my computer won't start up

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Hi Yassin,

Thank you for posting your query on Microsoft Community.

I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if some system file is corrupt.

Refer to the below methods and check if it helps.

1. Are you getting any error message?

Method 1: I suggest you to boot into safe mode and try to update all the drivers. Check if it helps.

Step 1: First, I would suggest you to download the ISO file of Windows 10 from below Microsoft Help Article and create a Media Installation Disk.
Then try to perform the below methods and check if it helps.
http://www.microsoft.com/en-us/software-download/windows10  
Boot the Computer with the Windows Installation Media:
1. Start (or boot) your computer from the installation media. Insert the DVD or USB flash drive and restart your computer.
2. If you see a message asking you to “Press any key to boot from DVD,” do so.
3. When you see the Install Windows page, tap or click on Repair your computer to start the Windows Recovery Mode.
4. In the Windows Recovery Environment, on the Choose an option screen, tap or click on Troubleshoot.
5. Click on Advanced Options.
6. Then on click on Startup Settings.

7. Click on Restart and choose Safe mode with Networking or Low resolution.

8. Then try to update the drivers. 

Step 2: I would suggest you to update the latest driver for display adapter in Device Manager.
1. Press Windows Key + R Key.
2. Then type “devmgmt.msc” without the quotes and hit on Enter Key.
3. Expand Display Adapter.
4. Right click on the driver and click on Update driver software.
Note: We need a Wired Internet Connection to update drivers in safe mode. You may try selecting Low Resolution option if there is not wired internet connection on your Computer.
Try to update all the device drivers if possible.

If the issues still persist, refer to the below method.

Method 2: I recommend you to perform Startup Repair of the Computer and check if it helps.
1. Start (or boot) your computer from the installation media. Insert the DVD or USB flash drive and restart your computer.
2. If you see a message asking you to “
Press any key to boot from DVD,” do so.
3. When you see the Install Windows page, tap or click on
Repair your computer to start the Windows Recovery Mode.
4. In the Windows Recovery Environment, on the Choose an option screen, tap or click on
Troubleshoot.
5. Click on
Advanced Options.
6. Then on click on Startup Repair.

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

how can one make a media disk when I can not get past the note ( preparing automatic  Repair ? ) I have a dell xps 8500 desktop, I have tried all options and still get the  < preparing automatic Repair >

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Microsoft seem to miss the point. I have one drive etc. so I don't have any installation disks either. This problem just started today and I am stuck without my laptop. Shame on you Microsoft. What am I supposed to do?

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In my case, it turns out windows got corrupted because the sata cable connected to my drive decided to fail, so I had to connect my drive to another running pc then it prompted me saying something along the lines of "corrupted files detected, run repair?" So I ran the repair and once it was done and I plugged it back into my old pc it worked perfectly fine after that.

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my laptop is small lenovo how to get out black screen and cursour

after finish prepairing automatic repair?

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I created the ISO on a USB and DVD.

It won't run.

It asks to load from DVD.

The DVD spins as if loading.

I see the Win 10 logo but after a few minutes the disk stops spinning and it just tries to load windows and freezes up.

It never brings me to the install windows option as mentioned in step 3.

I can never get it to load from the USB at all.

I have tried all boot options but USB lights up but never attempts to load anything.

I keep getting stuck, it's been almost a week.


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I created the ISO on a USB and DVD.

It won't run.

It asks to load from DVD.

The DVD spins as if loading.

I see the Win 10 logo but after a few minutes the disk stops spinning and it just tries to load windows and freezes up.

It never brings me to the install windows option as mentioned in step 3.

I can never get it to load from the USB at all.

I have tried all boot options but USB lights up but never attempts to load anything.

I keep getting stuck, it's been almost a week.

4 people found this reply helpful

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Last updated September 17, 2021 Views 139,610 Applies to: