Windows 10 PC restarts after sleep.

My ASUS  R510 JX PC runs Windows 10 (new, not upgraded from Win 8). I bought it in Jan 2016.

Each time it goes to sleep, it restarts when I press a key or click -  especially if it's been sleeping for more than 5 minutes ( approx.)

Unsaved work is lost each time - I've suffered a lot because of this and sometimes just can't remember to save my work when I get up to attend a call or something.

Need help urgently - know any fixes?

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Answer
Answer

Hi Vivek,

Thank you for posting your query in Microsoft Community.

I understand that the computer restarts after waking the computer from sleep mode. Sorry for the inconvenience caused with Windows 10.

Did you make any software changes to the computer prior to this issue?

Let’s follow the below methods and check if it helps to resolve the issue.

 

Method 1: I suggest you to run the Power troubleshooter and check the issue.

The power troubleshooter can automatically detect and fix any incorrect power settings. Refer to these steps to run this troubleshooter:

1) Type Troubleshooting in the search box and select Troubleshooting Now select view all option on the left pane.

2) Click on Power troubleshooter and follow the prompts.

 

Method 2: Reset and restore the power plans to default.

1. Click “Windows Key + X”, and then click on command prompt.

2. In the command prompt, type powercfg –restoredefaultschemes and hit Enter.

3. Exit command prompt.

You may install all the pending updates and check if it helps.

Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Hope the information helps, do reply if you need further assistance.

 

Thank you.

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Question Info


Last updated May 16, 2020 Views 2,007 Applies to: