Windows 10 BSOD Error - BAD_POOL_CALLER

I recently got this error, I'm not sure why.

I had a look around and many posts said it's because of certain antivirus software, one that came up alot was Malwarebytes (which I have, by the way)

and McAfee, I'm not expert on this so, before rationally removing what keeps my PC safe, I thought I'd ask around myself.

Here's a link to my .dmp files (which I believe show the crash)

https://drive.google.com/file/d/0B5dzJgUSBlWwOWNZUXJRaFNCS1k/view?usp=sharing

 

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Last updated December 31, 2017 Views 87 Applies to:
Help, please.

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3 views, not one reply.

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Hi Daniel,

I apologize for the incipience caused to you, we will help you to resolve the issue.

The BAD_POOL_CALLER bug check has a value of 0x000000C2. This indicates that the current thread is making a bad pool request. An invalid pool request has been made by the current thread.

If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss.

I would suggest you to refer the below link.

https://msdn.microsoft.com/en-us/library/windows/hardware/ff560185(v=vs.85).aspx

I would also suggest you to refer the below link to troubleshoot blue screen error. 

http://answers.microsoft.com/en-us/windows/forum/windows_10-update/how-to-troubleshoot-blue-screen-errors-in-windows/58d5eb2f-ca88-4f82-9631-82fefd11d774

Please get back to us with an update on this issue, we will be happy to help.

Thank you

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Malwarebytes and McAfee are not co-existing together.  I would remove them both and use the built in defender
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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