Protect Yourself From Tech Support Scams
Learn More
July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary
technical support services. You can help protect yourself from scammers by verifying that the contact is a
Microsoft Agent or
Microsoft Employee and that the phone number is an
official
Microsoft global customer service number.
I am Dave, an Independent Advisor, I will help you with this . . .
Is that Debug file on your Desktop, and do you use the Chrome browser?
That file is known to be caused by Chrome, it is some sort of a bug, and Google support say the best way to stop the Chrome browser creating that file is to totally uninstall and re-install the Chrome browser, make sure to backup your favorites before you do
that, just in case . . .
After a day the debug file popped up again [1012/122031.136:ERROR:directory_reader_win.cc(43)] FindFirstFile: The system cannot find the path specified. (0x3)
3 people found this reply helpful
·
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
I've just had one of these pop up, in a folder that was open in Windows Explorer. Chrome not installed on affected machine, just Chromium-based Edge (which was also open at the time). No error or warning in Event Viewer or Reliability Monitor. Seems like
this needs a fix!
4 people found this reply helpful
·
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
