what is hxtsr.exe in Windows 10

I would like to know what exactly  the file/program >  hxtsr.exe  and the purpose it services? My Norton 360 has notified me of said file asking permission to access my my laptop through my internet connection and i'm not sure wether to allow it or not?

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I too had the same report from Norton.  It also told me it is blocking access to the internet.  For the past month, I have been spontaneously disconnecting from my WiFi but this is the first time I have gotten a specific message that might explain why.  Are you also having this problem?  I did see in another thread that there is also a virus by the same name.  I have downloaded Malwarebytes since they said it blocks that files' activity.  I figure it is worth a shot.  Like you, I would love to know what that file is and does.  For some reason, when people ask that question the answer is always a little vague. 

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Me too.

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I'm still waiting for a solution but thnx for input!

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Hi,

The file hxtsr.exe belongs to the Microsoft Office application that keeps the software working.

A clean computer is the key requirement for avoiding issues with HxTsr. We suggest that you run a scan on your computer, clean your hard drive, and uninstalling programs that you no longer need on your computer.

You may also run our System File Checker tool using this link. The steps provided are also applicable for Windows 10.

Let us know if you have any other questions.

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Thanks for the response.  I ran scans with Norton 360 and with mal ware bytes.  No problems found.  The folder that is supposed to contain this files is protected and I couldn't get access to it even using administration rights .  I am concerned my Antivirus can't access it either which would make it the perfect hiding place for a virus or Trojan.  

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To better assist you with your concern, we would like to ask few information:

  •  Are you getting any error messages when trying to access the folder? If yes, what is the exact error message? A screenshot would be better.
  •  What is the name of the folder where the file is located?

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Well I don't know What has happened with this topical file but I've seemed to have resolved itself on its own ,as it has been removed or is hidden on my laptop ....anyhow the file can no longer be found on my system so I've concluded that its gone or has been hidden ....if I find it again i'll let ya know!

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Last week when I startup my laptop a MBAM Pro warning showup directly:

MBAM Pro has blocked an outgoing connection to a Malicious website namely outlook.office365.com.

[code]-Blocked Website Details-

Malicious website: 1

,, Blocked, [-1], [-1], 0.0.0

-Website data-

Domain: outlook.office365.com

IP Address: 40.101.51.210

Gate: [53805]

Type: Outgoing

File: C: \ Program Files \ WindowsApps \ microsoft.windowscommunicationsapps_17.8126.42377.0_x64__8wekyb3d8bbwe \ HxTsr.exe[/code]

The Malicious Windows App is BrowserCore.

Content of the folder BrowserCore:

The outgoing connection to outlook.office365.com made when the laptop is off.

Well anybody know what HxTsr.exe is?

Windows 10 Creators Update v.1703

MBAM Pro v. 3.1.2.1733

Update packerversion: 1.0.1978

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Hi,

HxTsr.exe is a program developed by Microsoft. It is also a part of Microsoft Office 2016. If your anti-virus program detected it as something malicious because it doesn't recognize it.

Let us know if you need further assistance.

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@ Robert Caw,

 

Thank you for your quick reply, and yes I need further assistance.

 

I don't use MS Office 2016/Outlook 365, the MS Office package that is installed on the computer is a desktop version, it's update takes place when I turn on the laptop and with an update notification in advance.

For example there was an update on 12/05-2017 for MS Office 2010 Pro Plus.

OneDrive is also not used here, so there's no need to sync.

 

Why was an outbound connection attempted while the computer is off?

What can / should I do with the WindowsApp >> BrowserCore folder? Can I remove/uninstalled the WindwosApp folder?

 

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Last updated January 13, 2021 Views 126,829 Applies to: