Two unexpectected BSODs as well as keyboard doesn't work after logging in (Lenovo Y700)

So I was on Chrome doing nothing special when suddenly everything froze completely. It was stuck for a minute untim I got a blue screen of death. I couldn't see what it said because it flashed only a second. Then the system went black. Then the Lenovo startup screen appeared, and after it had disappeared, the loadinc icon stayed at the bottom until the system rebooted to a black screen. I could move my mouse though.

After a while it loaded, I logged in to my account but everything was black. After a while the taskbar appeared. When i clicked so ethinc, windows said it's not responding so I clicked cancel. Everything went black but then they loaded i went to Management History and it said Nvidia streaming agent engine had crashed 6 times. I when went to Chrome again and after some time I got a BSOD, this time saying I got driver power state failure. Windows restarted to a black screen so I had to force shut down my laptop. It then loaded up some sort of BIOS start-up screen where I couldn't click anything so I had to force shut down my laptop again.

It then did the same Lenovo screen thing again, starting slowly until getting to the login screen. I'm afraid to log in if my laptop breaks.

I restarted it once after getting there. It started up normally except the loading icon appeared again after the initial Lenovo startup screen. It never did that before.

Another problem is that the laptop keys do not work after I log in. It atarted happening today. Dunno what is up with that. They however work when I'm in the log in screen.

 
Question Info

Last updated January 1, 2018 Views 32 Applies to:

Please post a link to the dump file/s. "How to" instructions below.

Blue Screen of Death (BSOD).

http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/blue-screen-of-death-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d

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Here

The keyboard issue seems to have been resolved though.

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Before any thing else, please completely remove smart defrag and all associated components. 

1: kd> !IRP ffffbd8bf33dec10
Irp is active with 6 stacks 4 is current (= 0xffffbd8bf33dedb8)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace. 
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

   Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

   Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000   

   Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffbd8bed39f420 00000000 fffff8091469edd0-ffff8000ca473860 Success Error Cancel pending
        \Driver\ACPI dxgkrnl!DpiFdoPowerCompletionRoutine
   Args: 00000000 00000001 00000001 00000000
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffbd8bf0845030 00000000 fffff8019c3aa4e0-ffffbd8bf3c0de88 Success Error Cancel pending
        \Driver\nvlddmkm nt!PopRequestCompletion
   Args: 00000000 00000001 00000001 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffffbd8bf3c0de88   

   Args: 00000000 00000000 00000000 0000000

Update your BIOS.

1: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.8, DMIVersion 0, Size=2519]
BiosMajorRelease = 1
BiosMinorRelease = 30
FirmwareMajorRelease = 1
FirmwareMinorRelease = 30
BiosVendor = LENOVO
BiosVersion = CDCN30WW
BiosReleaseDate = 01/31/2016

CPUID:        "Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: 2304

Download in Progress

BIOS Update for Windows 7 (64-bit), Windows 10 (64-bit) - Notebook

http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-y-series-laptops/y700-15isk/downloads/DS112253

Uninstall and reinstall your NVidia display driver, and if you are presented with the option, perform a "clean install"

Guide on how to install the NVIDIA Display Driver under Windows 7/Windows 8/Windows 10.

http://nvidia.custhelp.com/app/answers/detail/a_id/2900/~/guide-on-how-to-install-the-nvidia-display-driver-under-windows-7%2Fwindows

Nvidia VGA Driver for Windows 10 (64-bit) - Notebook.

http://support.lenovo.com/us/en/products/laptops-and-netbooks/ideapad-y-series-laptops/y700-15isk/downloads/DS105101

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Wait, so do I have to remove Smart Defrag or all the iOBIT products? They are good as they have speeded up my PC a lot. Same as the defragger.

Also the VGA driver is too outdated so I won't be using it.

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Wait, so do I have to remove Smart Defrag or all the iOBIT products? They are good as they have speeded up my PC a lot. Same as the defragger.

Also the VGA driver is too outdated so I won't be using it.

Suit yourself. Am out.

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