I am at my wits end with windows 10.
I'm running windows 10 on a toshiba satellite radius p55w-b5318. I am the sole user and admin on this pc. I have been all over the internet reading forums, I've called toshiba and microsoft more than once trying to fix some of these problems and gotten nowhere.
My first problem: Since installing windows 10 my laptop will fall asleep and simply not wake up. The fan continues to spin on occassion, the lights remain on as if the hard drive is still on (solid state so I can't hear it spinning), if I press the power (or any other button) the keyboard lights turn on but the screen itself remains blank. For all intents and purposes the machine behaves as if it's on, but doesn't actually wake up. The only solution to this is to do a hard reset, which I'm sure is ruining my hardware. I've gone into the power options and changed every possible setting and tested them each, disengaging sleep, hibernate and quick restart, to no avail. This continues to happen, even if intermittently.
My second issue is that my power options have now disappeared from my start menu. The button remains, but when I click on it I have no options. No sleep. No hibernate. No shut down. No restart. Just a blank box with no options. I am running home and have no gpedit, which is the only option I've seen in forums that I haven't been able to check. I've gone in and checked all the boxes under power options > change what the power button does > change settings that are currently unavailable > shutdown settings. I have changed my power button to perform the shutdown, but the fact that the menu is a persistent and unfixable problem is intolerable.
My third problem is that with all this I have tried more than once to do a system reset, and each time I come back to my computer to find an error screen that says a reset was impossible and no changes have been made to my system.
I need a solution that will not force me to wipe my laptop and start from scratch.