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random BSODs kernel mode trap 7f

ive been have random blue screen for a while now. i built my pc about 6 months ago and it was fine for 5 months. then randomly during gameplay its would crash, so i did everything i could google except memtest86. then today it crashed when i was just on the desktop. every time i get kernel mode trap 7f. and every time the process named is whatever i was doing, this time it was chrome.exe

how do i find the specific cause of this crashing?

EXCEPTION_DOUBLE_FAULT
BAD_STACK_POINTER:  80000001d641f002

MISALIGNED_IP: 

nt!FsRtlMdlReadCompleteDevEx+6194

fffff803`28d5b1a4 0000            add     byte ptr [rax],al


UNALIGNED_STACK_POINTER:  80000001d641f002


LAST_CONTROL_TRANSFER:  from fffff80328bd32e9 to fffff80328bc14e0

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Hi,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

We need log files(called dump files) that tell us what lead to crash.
Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...
Please let us know if you need any assistance about posting dump files.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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here are the files

https://1drv.ms/u/s!AownqdAPfMHCgkghCe-5pcgQF5zP?e=AjdKxC

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Hi Nick

No 3rd party driver was named. Does this happen only while playing GTA5?

The next step,
Let us try finding any misbehaving driver
Enable Driver Verifier:

http://answers.microsoft.com/en-us/windows/wiki...
(Must create a Restore point before)

Upload the newer dumps when you get Driver_Verifier_detected_voilation.

Please note that the system might crash before you reach the desktop-if it does please let us know so that we can guide you to disable Verifier.
Technical Information: 

PROCESS_NAME:  GTA5.exe
Sumit

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No, gta used to be fine, it only did it while playing other games and recently while i was just on google chrome. 

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ok here is the memory file from the verifier test. if im reading this right its due to the 3dxkmj.sys driver? its for a 3d connection 6 axis mouse. 

https://1drv.ms/u/s!AownqdAPfMHCgkyK-BFLTMfplV-0?e=m6qgVk

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ok i just deleted the 3d connection program with the 3dxkmj driver, i ran the verifier again and this time its saying it due to bcmwl63a.sys which is part of my PCIe wifi card 

every time ive tried this in verifier mode it blue screen before it gets to the password login. so ive had to safemode turn off verifier each time. 

here is that dmp

https://1drv.ms/u/s!AownqdAPfMHCgk6k2eORoWi1xFvX?e=727ahz

in windows system32 driver that bcmwl63a.sys says it was last modified in 2014, before this pc was built. could this be from corruption?

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Hi Nick,

The first driver to crash with verifier is usually the root cause. If I run verifier even on my PC which doesn't crash, the verifier would even make it to crash as well.

Please uninstall the program related to 3dxkmj.sys and wait for the next BSOD to appear, with verifier disabled.
Sumit

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okay so with that program deleted gta ran fine for a few hours but another game just crashed after about an hour, this time it gave me a different blue screen. 

https://1drv.ms/u/s!AownqdAPfMHCgk__ILlq9oeBlY9j?e=W9rq7W

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today it crashed while playing gta after about 20 mins, still with that 3dx driver uninstalled. it didnt give me a full crash dump this time. also im not sure if its relevant but when it blue screens it only covers the top 2/3 of the screen in blue and never says anything. here is the mini dump. also when i rebuilt this pc the only part i didnt replace was the power supply, it 7 years old at this point, could this be causing this? 

https://1drv.ms/u/s!AownqdAPfMHCglC_ErPyfWmtZbIZ?e=1YHCVu

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Thanks Nick.

The dump file pointed Memory corruption.
Looks like a Memory test is required.

I suggest you to Run memory test for at least 8 passes, preferably Overnight.

https://www.tenforums.com/tutorials/14201-memte...

When the test completes post back the Image(You can use your phone's camera).

Disclaimer:
There are links to non-Microsoft websites which would provide accurate and safe information. Watch out for ads on the sites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.
Sumit

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Last updated April 14, 2020 Views 164 Applies to: