ntoskrnl.exe DRIVER_PAGE_FAULT_BEYOND_END_OF_ALLOCATION(xboxgip.sys)

The last two windows cumulative updates(June(KB4284848) & July(KB4338819)) are causing blue screens when I plug in my XBox One controller.

Uninstalling and then hiding the update solves the issue but I can't keep doing that.  Any help would be appreciated.

The blue screen says xboxgip.sys is the issue.  Blue screen viewer says ntoskrnl.exe is the issue.

mini-dump files:

https://1drv.ms/u/s!ApVS4ePSPMgms2I3U4Iy4_00LMGf

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Hello I am a fellow community member here to help. I know this is very frustrating. Recent update have caused many issues for users. I would recommend to report this to Microsoft by
Pressing Windows key + F on your keyboard will open the Feedback hub
Please use the feedback hub to report this bug to Microsoft

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The crashes are indeed caused by your Xbox controller.
Probably caused by : xboxgip.sys ( xboxgip!memcpy+20 )

Try uninstalling the update.
https://www.tenforums.com/tutorials/5486-uninst...
Sumit
Available 6 PM - 8 AM PST

It is always good to include your PC Specs, make and model in the question

Never Call the Phone numbers received in Emails from the Microsoft Community

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Press Windows key + R
Type: appwiz.cpl
Hit Enter
Click View installed updates

Right click KB4338819
Click uninstall then restart.

Windows Update will try to install the update again, so use the following to block it.

Microsoft has released a KB update (KB3073930) that will let users block or hide Windows or driver updates.

You can download it at the following link:
https://support.microsoft.com/en-us/kb/3073930

or

http://download.microsoft.com/download/f/2/2/f2...

After downloading, launch it, click Next, wait while it detects pending Windows Updates.

Click the Hide Updates menu.

Scroll through the list then select then select the update. Check the box next to the update then click Next to confirm changes.
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Question Info


Last updated August 6, 2020 Views 311 Applies to: