My computer has popped up with the error 0x000001d8. Does anyone have any idea what the error is?

I have searched for the error but have found nothing. 
 

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Last updated December 9, 2018 Views 35,335 Applies to:

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Hi Kait,

 

Welcome to Microsoft Community and thank you for posting your query.

 

To understand the issue better, please provide us more information.

  1. What is the make and model of the computer?

  2. When exactly do you get this error message? Please elaborate.

Awaiting your response for further assistance.        

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I have a Lenovo Z70 laptop that was upgraded to Windows 10 from 8.1

I am getting a blue screen every 30-60 minutes with the error code message after a recent system update.

The restore point on my PC does not go far enough back before these problems.

Thanks!

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I'm having the same problem with a new machine I picked up last week, started after I did the latest windows update:

MSI GS 60, Intel 6700HQ, 16 GB Ram (Default Config, nothing changed).
http://us.msi.com/product/notebook/GS60-Ghost-Pro-6th-Gen-GTX-970M#hero-overview

My frequency is once every 5 min to 4 hours.  I don't even have to be using it, it can happen when it is idle on my desktop.  I would like to know more about this error code also.

My latest Report ID is:
ed5b7033-3234-4bcb-b0f9-65b1fdb81862

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Hi,

 

Thank you for coming back to us with the information.

 

Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below method.

Method 1.

If a computer is infected by a virus, lots of resources will be taken up to greatly slow down computer performance. I suggest you to run virus scan (Microsoft Safety Scanner) and check if it helps to resolve the issue.

http://www.microsoft.com/security/scanner/en-us/default.aspx

 

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

 

If the issue still persist, try the below method.

 

Method 2.

I recommend you to go to the below link and try the steps provided on the link

Troubleshoot blue screen errors

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

 

Hope this helps. Keep posting us with status we will be glad to help you.

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Got same probem. Bought new laptop yesterday and today getting that error every 5 min or less.

Acer aspire f5-571-39fd.

 Just got a chance to login and might get 5 min on browser, left it few times with no interference and yet same blue screen pops and resets.

Event 1001, bugcheck

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Hi Bill,

  I appreciate the reply, I have previously followed the mentioned steps.  TBH, this is a bug in the updated code base.  We would like to know more about the error code being noted or have someone examine the bug check report.  3 seperate cases, different hardware vendors, just updating latest release and 2 of them new computers indicates it is most likely a regression bug.  (I haven't even installed email on my new machine yet - I only peformed the Microsoft updates, etc).  If I could get more information on what the bug that is occurring means I could likely track down what is happening if it was related to our environments. 

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(To save a long read - my network driver Qualcomm Atheros Killer Network was causing my memory dumps)

If anyone else doesn't want to follow the random guess/pray-it-works approach,  download & installed the WinDbg tool from Microsoft:
https://msdn.microsoft.com/en-us/windows/hardware/dn913721.aspx#windbg-symbols
  (It is about 3/4 the way down the page, the WinDbg tool is all you need)

Open it up after it is installed, run as Administrator (Start -> "Type WinDbg" -> Right Click on it -> Run as Administrator)

Go to File->Open Crash Dump
Browse to C:\Windows\Memory.dmp (if it isn't there, look for the most recent file in C:\Windows\minidump), open it.

Click the "!analyze -v" blue text.
After a minute or two it will complete an analysis and list which driver, module or software object caused the crash.  Look through the text for a line that starts with:
MODULE_NAME:
  It is telling you which module encountered the error.  This isn't necessarily the culprit but it usually is - look it up on the web (on my machine, it was MODULE_NAME: Qcamain10x64)
  A google search yielded that this is the Qualcom Atheros network driver on my system.  Per Bill's recommendation, I dug around to find the driver associated with this device (Device Manager can help find more info on the item if you don't know what module it is.) - and once I got back to the manfacturer's site (unfortunately, MSI has not posted updated drivers, but the vendor of the network card has).  Downloaded & Updated the driver. 
  Only caveat ... be careful of the websites, malware sites popped up all over the place, be sure you are getting your driver from a trust worthy source.

  I haven't had any crashes yet, I'll report back in a day or so if it fixed it.

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Hi,

Thank you for keeping us updated and we appreciate the troubleshooting steps you have performed. Keep posting us with the status we will be glad to help you.

Thanks.

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So 2 days now, I've only had 1 BSOD since then and it was due to the intel hd audio driver, updated drivers from intel, everything has been stable (the intel driver had a different error code than 0x000001d8).  It appears the cause was the qualcom Atheros networking driver, updating it fixed it.

For reference & completeness, I installed the latest driver from:
  http://www.killernetworking.com/
The Ethernet driver was the same version I had, but the wifi driver was a newer revision.

Happy Computing!

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Thanks Glenn, had the same issue on my Acer aspire E-15 for the last month. So far your method worked like a charm.

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