Lenovo G550 upgraded from Win7 to Win 10 and it is almost unusable it is so slow.

Lenovo G550 upgraded from Win7 to Win 10 and it is almost unusable it is so slow.

I have followed the quick start and paging suggestions but these have made no difference.

Often apps run the disk at 100% during startup, and presumably during normal operation.

According to the info I have read, this is common and happens on SDD as well.

Again, I have followed suggestions for this but it doesn't seem to make a difference.

Upgrading(?) to Win10 from Win7 has made using this device a real pain to use.

Are there any real solutions to this?

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Hi,

Software incompatibility is the usual cause why a device is having a performance issue. Before upgrading a device to Windows 10, it will be best to check if the hardware of the device is compatible and meets the specifications and systems requirement of the operating system. For us to provide an effective solution, we would need to know which build and edition of Windows 10 is installed on your device.

In the meantime, we suggest following the steps in this link. It will walk you through on how to improve your PC's performance.

We are looking forward to your response.

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Good day,

Many thanks for the suggestions to the 'go slow'problem.

I have followed them all and unfortunately they haven't noticeably improved the situation.

The only one I couldn't do was go back to a recent 'restore point' as I don't have one.

This problem has existed since I moved from Win7 to Win10 so unless there was something inherently wrong with the initial auto upgrade I doubt that this is the problem.

I have auto update set so there have been many upgrades since the initial load, and nothing has changed with regards to the slowness.

I have noticed that my disk runs at 100% when loading an application such as Outlook 2016, or any other.

This I picked up by opening Task Manager during the load.

The hardware I am using is within the requirements for Win10.

The version I am running is:

Fall Creators Update

Version: 10.0.16299.125

Any further suggestions will be welcome.

Thank you,

Keith Upton.  

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Hi Keith,

The issue that you're experiencing can be due to compatibility or outdated drivers. We would suggest contacting your manufacturer for assistance in updating your hardware devices and drivers. This will help us isolate the root cause of the issue and verify if the appropriate driver is installed to make you computer response appropriately with the system.

We'll wait for your response about this concern.

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Hi Keith,

The issue that you're experiencing can be due to compatibility or outdated drivers. We would suggest contacting your manufacturer for assistance in updating your hardware devices and drivers. This will help us isolate the root cause of the issue and verify if the appropriate driver is installed to make you computer response appropriately with the system.

We'll wait for your response about this concern.

Hi,

I have loaded the updated drivers for my system but they have made very little noticeable difference.

However, I have noted that when opening an app such as Outlook 2016 my disk no longer sits at 100% but at 99%. This I checked using task manager. 

So, there has been a very minor improvement as it has never run below 100% whilst opening this app.

I still think this is related to my issue.

Regards,

Keith.

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We would highly suggest performing an In-Place upgrade, It will patch or repair possible corruption which may be causing the slow performance of your computer. This will also help us identify if the issue is within the system or hardware.

Kindly click this link to download and create the Windows 10 installation media that you'll need for the process. In doing so, we recommend watching the video on this article for a step-by-steps guide on how to perform it: How to perform an In-place Upgrade.

If the issue persists, we would recommend contacting the manufacturer of your computer and have them perform extensive hardware diagnostics to further check the root cause on why you're experiencing this issue.

Kindly update us with the outcome.

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Good day,

Sorry it has taken a while to respond.

I was going to do this today but realised I don't have any Windows 10 license details.

My laptop was preloaded with Windows 7 and by invitation from Microsoft I upgraded to Windows 10.

It was an on-line upgrade and I don't recall any licence information.

What should I do?

Regards,

Keith Upton. 

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Hi Keith,

It would not be a problem if you don't have your Windows 10 license details, because it is already linked to your Microsoft account.

Once you're done with the In-place Upgrade, let me know how it goes.

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Hi,
I have completed the in-laws upgrade as per the instructions and there is no improvement in the speed.
If anything it is now slower than before.
I notice that when opening any apps the disk utilisation sits at 100% firlong periods of time and to me, this is what is making my laptop slow.
When running Win 7 I didn't have this issue.
This has been going on for far too long now and it is extremely frustrating.
I have read many complaints from people with similar issues.
Much as I really appreciate the help that has been given it seems as though any fixes are all on a 'try it and see if it works' basis.
Surely MS have a solution for this!
Best regards,
Keith Upton.

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Hi,

I did the in-situ W10 upgrade as per instructions but this didn't change the slowness of my laptop. 

I notice the disk often runs at 100% utilisation when I load apps and I am sure this must be a contributing factor.

However, my system did an automatic upgrade today and it now won't start up in normal mode.

After attempting to start up several times it goes through an auto repair routine which fails.

I can now only start my laptop in safe mode with networking.

I wanted to do another in-situ upgrade as I believe there must be a corrupted file, but the link you previously gave me no longer exists.

Just to confirm:
My laptop was supplied with Windows 7. I was offered a free upgrade which I did.
From that time on my laptop became extremely slow. I posted the problem and asked for help. A number of suggestions were made but none changed the situation of it being very slow. The last was the in-situ upgrade which I did. this sadly didn't help. Some auto updates took place today and now my laptop won't start except in safe mode.
Please help me urgently if you can by providing another means of doing an in-situ upgrade so that I can correct Win10.

Regards, Keith Upton.

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Hello Keith,

 

Sometimes when computers are infected with malware or crashing because of buggy drivers, safe mode may be the only way to start the computer. Safe Mode in Windows disables unnecessary drivers and programs during the startup process so you can isolate system errors and fix them. To better assist you, we'll just need to clarify these details:

 

  •     Which Windows 10 version and build do you currently have?
  •     Have you made any specific changes on your computer prior to the issue?
  •     Have you installed the latest Windows updates?
  •     Are you getting any error code/messages?

 

Meanwhile, you may follow these steps to exit safe mode in Windows 10:

 

1. Open the System Configuration tool by opening the Run command (keyboard shortcut: Windows key + R) and typing msconfig then hit Ok.

 

2. Tap or click the Boot tab, uncheck the Safe boot box, hit Apply, and then Ok. Restarting your machine will exit Safe mode.

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Last updated December 2, 2020 Views 2,895 Applies to: