i inserted new RAM but rather 32GB shows usable 24GB

i inserted new RAM [32GB DDR2 used chips ECC] but rather 32GB shows usable 24GB is RAM malfunction????? on booting appears error slot 2...well? 

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Hi Andreas

There does seem to be a problem on slot 2 form your screenshots

Boot your PC into BIOS (usually by pressing F2 on the manufacturers logo screen)

Check that the full 32GB of RAM is visible in the system information tab of BIOS

If not, pop out the RAM from slot 2 and try resenting that RAM stick

If it still does not appear in BIOS, that RAM stick is faulty . ..
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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here is shot from BIOS:  // any comment???

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Hi Andreas

While your BIOS is seeing all 8 x 4GB Ram sticks, BIOS is reporting only 24GB of RAM

I would check those RAM sticks in pairs, two at a time to see if that indicates any bad sticks of RAM
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Last updated September 7, 2021 Views 1,206 Applies to: