How do I stop unwanted blue screen restart

This is separate from the update restarts. I already dealt with service on that. Here I'm told there's unexpected error, they will collect information and restart. It mentions "THREAD STUCK IN DEVICE DRIVER" as a cause. This is the 3rd restart in a ten day period. Before Win10 it happened maybe once every six months, if that often.

Are there settings to change where it will just shut down an offending program or programs? Or at least tell me to shut down programs? If this weren't so public I would be venting anger and sarcasm with an intent to hurt someone's feelings, lol.

I'm sure I'm not the only one to have this happen.


Question Info

Last updated January 2, 2018 Views 31 Applies to:

If you set it not to restart you can see the BlueScreen however you will only be able to
restart the computer and not able to continue to use it.

Control Panel - System - on left side Advance system settings - Advanced tab - Startup and Recovery - uncheck "Automatically restart" then OK.


Troubleshoot blue screen errors

We can analyze the minidumps if you make them available from the OneDrive or other file sharing sites (such as MediaFire).
If you have problems uploading the minidumps copy them to the Desktop or the Documents folder and upload them from there.

Adding files to your OneDrive

Upload photos and files

One-Drive - Share files and folders and change permissions

Zip or upload the contents of C:\Windows\minidump

Use OneDrive to upload collected files


BCCode: EA   0x000000EA  <-- read this link*1233.html?order=votes


This utility makes it easy to see which versions are loaded :

Run DriverView - set VIEW to Hide Microsoft drivers - update those without
Dump in their names (and update BIOS and chipset).

DriverView - Free - utility displays the list of all device drivers currently loaded
on your system. For each driver in the list, additional useful information is
displayed: load address of the driver, description, version, product name,
company that created the driver, and more.
For Drivers check System Maker as fallbacks and Device Maker's which are the
most current. Control Panel - Device Manager - Display Adapter - write down
the make and complete model of your video adapter - double click - Driver's
tab - write down the version info. Now click UPdate Driver (this may not do
anything as MS is far behind certifying drivers) - then Right Click - Uninstall -
REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard
if 3rd party with their own software and drivers and any other major device drivers
you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and
then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their
latest versions. (Look for BIOS, Chipset, and software updates at System Maker's
site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN -
REBOOT after each installation.

Always check in Device Manager - Drivers tab to be sure the version you are
installing actually shows up. This is because some drivers rollback before the
latest is installed (sound drivers particularly do this) so install a driver - reboot
- check to be sure it is installed and repeat as needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER -
heck manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.   


Memory tests do not catch all errors such as mismatched memory (possible even
for sticks that appear to be identical) and when faster memory is placed in system
behind slower memory. So it is best to also swap sticks in and out to check for
those even if all memory tests fail to show a problem.

To test RAM check here - let it run 4+ hours or so.  <-- best method

MemTestX86 - Test RAM With

For the Windows Memory Diagnostic Tool.

Type in Cortana's search box ->  Windows Memory Diagnostics 
at top of list - click it. in Windows 8/8.1/10 the name is "Windows Memory


After doing ALL the updates you can, and if the issue continues, then run

Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users

How To Troubleshoot Driver Problems in Windows Vista or 7. (8/8.1 and 10
are essentially the same).

Using Driver Verifier

WINKEY + X - RUN - type in -> verifier /reset      hit enter to disable

Use BlueScreenView to see if there is a driver specified in the error message.
Also check with MyEventViewer at the time of the BlueScreen.

If DriverVerifier creates a minidump upload it and post the link here so we can
analyze it.

Hope this helps.
Rob Brown - Microsoft MVP <- profile - Windows Experience : Bicycle - Mark Twain said it right.

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Right click on the taskbar, select system, select advanced system settings, select startup and recovery, untick the automatic restart option.

Doing this may cause over all system instability where it will be necessary to use the pc reset button, hard shutdown ( pressing the power button) or turning off the  power supply or unplugging it. 

Quick goole serch;

Most of the errors are related to video card driver(s).

Can you check the event viewer a for this error and post.

Also what video card-chip(s) are on the system; intel can be on the cpu, amd apu's can be on the cpu as a module, cpu & a chip or a physical card and any of these combinations.

An error going back before win10 is more likely a driver issue.

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