The folks at Cyberpower were not able to solve my problem, but I'm hoping someone with more technical skills can. I am getting frequent BSODs with the error as critical_process_died. The blue screen stays at 0%, then restarts, and upon restarting, it asks me to select the proper boot drive (neither hard drive is listed as an option). I have to restart the computer again for the computer to find a hard drive and boot to windows. The BSODs are now happening within 10 minutes of restarting the computer whereas just a day or two ago it took a couple of hours or longer to crash.
I've tried updating windows (Windows 10), updating all drivers in device manager, updating my BIOS, running sfc, running Memtest on each RAM stick, running Seatools on both hard drives, and just about everything else I can find, all without errors. I've uninstalled pretty much everything that did not come with the computer when Cyberpower sent it back to me supposedly repaired. I just dont trust that they have a clue what they are doing.
Two likely related problems are that a memory dump file is not created upon crashing even though I have followed the instructions mentioned elsewhere in this forum to make sure one is created, and that chkdsk will not run upon startup even though I've asked it to do so to the C drive where windows is installed.
I am desperate for a solution as this is my primary work computer and I have lost a ton of time trying to fix it with no success.
Thank you in advance for your help.
OS Name Microsoft Windows 10 Home
Version 10.0.15063 Build 15063
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-5TDH8P1
System Manufacturer Gigabyte Technology Co., Ltd.
System Model G1.Sniper Z170
System Type x64-based PC
System SKU Default string
Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F21, 3/6/2017
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.15063.0"
User Name DESKTOP-5TDH8P1\rgpea
Time Zone Mountain Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.96 GB
Available Physical Memory 5.27 GB
Total Virtual Memory 9.83 GB
Available Virtual Memory 6.92 GB
Page File Space 1.88 GB
Page File C:\pagefile.sys
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes