Question

Q: "Failed with 0x490 modifying AppModel Runtime status" caused by phantom Computer

(My problem seems similar to

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update/builds-10532-windows-10-rtm-failed-with-0x490/02922bb6-aa14-4401-b595-f6729c763008, but MS seems to have abandoned that thread.)

 I have installed Windows 10 Home x64 on a new PC. Under Network on all my Windows PCs, I now see a mysterious "DESKTOP-ERQCEBP" computer that doesn't match the name of any of my Windows PCs. The node is empty when I open it.

That name resolves to an IPv6 address

Pinging DESKTOP-ERQCEBP [fe80::7c03:22cc:4cbe:e983%5] with 32 bytes of data:

 That "computer" is causing a lot of Event Viewer errors that look like:

Failed with 0x490 modifying AppModel Runtime status for package Microsoft.<package name> for user DESKTOP-ERQCEBP\<my username> (current status = 0x0, desired status = 0x20).

The username is the same as what I use on the new PC, so it looks like the "computer" is some sort of virtual service on the new PC.

 Here's a full post of one of the errors.

- System

  - Provider

   [ Name]  Microsoft-Windows-AppModel-Runtime
   [ Guid]  {F1EF270A-0D32-4352-BA52-DBAB41E1D859}
 
   EventID 69
 
   Version 0
 
   Level 2
 
   Task 0
 
   Opcode 0
 
   Keywords 0x2000400000000001
 
  - TimeCreated

   [ SystemTime]  2016-03-05T16:57:53.762671200Z
 
   EventRecordID 140
 
  - Correlation

   [ ActivityID]  {300E9D24-76FD-0001-E545-0F30FD76D101}
 
  - Execution

   [ ProcessID]  8572
   [ ThreadID]  4996
 
   Channel Microsoft-Windows-AppModel-Runtime/Admin
 
   Computer DESKTOP-ERQCEBP
 
  - Security

   [ UserID]  S-1-5-18

+ EventData

  ErrorCode 1168
  PackageFullName Microsoft.WindowsAlarms_10.1512.58020.0_x64__8wekyb3d8bbwe
  User S-1-5-21-180965359-2647707007-2236599833-1001
  DesiredStatus 32
  CurrentStatus 0

Is there a way to remove the phantom IPv6 computer and stop the errors? Should I just disable IPv6?

 -Thanks! zogg

Answer

A:

I think I solved the issue after reading this answer.

"DESKTOP-ERQCEBP" must have been the original name Windows 10 assigned the PC before I changed it. For whatever reason Windows kept an IP v6 DNS entry for the old name even after I changed it. Running the commands mentioned in the above answer got rid of the Network entry and the Event Viewer errors.

Did this solve your problem?

Sorry this didn't help.



 
Question Info

Views: 6,347 Last updated: June 19, 2018 Applies to: