Error code 0xc0000098

Windows 10.

Error code: 0xc0000098,  No matter what  I try I keep getting this screen.  I had a recovery tool on a usb, pressed f12 and set it to boot first and computer still goes to the same error screen. Reading posts and the advice given to others with the same issue I tried F11 even though there is no F11 on the menu I tried pressing it on boot it asks for a cd/dvd, which I don't have and my cd drive is not functional anyway.   I'd recently used the recovery media I have on the USB on this computer so I know it works.  I can't to any recovery menu, command prompt etc....etc.

Am I stuck with a useless brick now or is there a way to fix it? 

Hi Opus, try the method below, hopefully it can get you back into your PC

Start PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

Please try each option one at a time, then see of Windows will boot . . .

Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Once in Safe Mode, backup your data if you do not already have a backup
Open Device Manager and check to make sure all your Drivers are up to date
Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps, just your files or to keep nothing
Then start the Reset
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Hi Opus123, I am Rob, a volunteer and a 10 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis.

You will need to set the BIOS to boot to the USB drive instead of using the temporary settings of F12 - enter the BIOS (setup as it boots) using F2, DEL, ESC or whatever the key is and set USB as first in the boot order.

If you can't get it to boot you will need professional assistance.

If you get it to boot or want to make another USB drive (see last section below).

How to make a Windows 10 Installation/Repair DVD or USB driver in last section below.

Boot with a Installation or Repair disc or USB drive - issue these from the Command Prompt and hit ENTER after each.

C:

bootrec /fixmbr

bootrec /fixboot

bootrec /scanos

bootrec /rebuildbcd

After the above you may need to run StartUp Repair (even 2 or 3 times)
http://www.tenforums.com/tutorials/27649-startu...

---------------------

Using EasyBCD often works when other methods do not. <-- if Bootrec did not help use this.

Translate the Windows 8/8.1 methods to Windows 10.

Fixing the Windows Bootloader via the setup DVD (7, 8, & 8.1 & 10)
http://neosmart.net/wiki/display/EBCD/Recoverin...

Recovering the Windows Bootloader (Vista, Windows 7, 8, & 8.1 & 10)
http://neosmart.net/wiki/display/EBCD/Recoverin...

Fixing the Windows Bootloader via the setup DVD (Vista, Windows 7, 8, & 8.1 & 10)
http://neosmart.net/wiki/display/EBCD/Repairing...

After the above you may need to run StartUp Repair (even 2 or 3 times)
http://www.tenforums.com/tutorials/27649-startu...

============================================

How to Prepare Bootable Install Media for Windows 10 - DVD, USB or SD Card
https://answers.microsoft.com/en-us/windows/for...

Installing Windows 10 using the media creation tool - select install to another computer - create DVD or USB media then boot with it.
http://windows.microsoft.com/en-us/windows-10/m...

Please let us know the results and if you need further assistance.
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

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Power on and off your computer three times
On the third time, your computer will boot into the Advanced Recovery environment
Click Advanced Options
Click Troubleshoot
Click Advanced Options

Click System Restore, see if you can go back to an earlier time.

If not, boot into the recovery environment again, then try a startup repair.

If that does not work, boot into the recovery environment, then click 'Go back to previous version of Windows'

If that does not work.

Go to a working computer, download, create a bootable copy, then perform a clean install.

Step 1: How to download official Windows 10 ISO files
http://answers.microsoft.com/en-us/windows/wiki...

Step 2: How to: Perform a clean install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...

If there are files on the drive you want to recover, see - How to: Perform a Custom install of Windows 10
http://answers.microsoft.com/en-us/insider/wiki...
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Hi Opus. I'm Greg, a volunteer installation specialist and 8 year Windows MVP, here to help you.

You can create Windows 10 Installation Media on another PC by installing the Media Creation tool, choosing to Create Media, then choosing the matching version. http://windows.microsoft.com/en-us/windows-10/m...

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

Choose the boot device as a UEFI device if offered, then on second screen choose Repair Your Computer to do repairs here: https://www.tenforums.com/tutorials/2294-advanc...

Or choose Install Now to do the Clean Install which should get you past all difficulties as it has hundreds of thousands of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
----------------------------------
I am a volunteer and not Microsoft.

Over 100,000 helped in forums for 11 years. I don't quit for those who are polite and cooperative.

Windows MVP 2010-21

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Hello,

See if this fix helps you:

https://www.kapilarya.com/fix-the-boot-configur...

Let us know if this helps!
___________________________________________________________________________________________________

Microsoft MVP (Windows IT Pro), since 2014 · Windows Insider MVP · Windows Help (www.kapilarya.com)

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Last updated April 18, 2021 Views 76,555 Applies to: