DriverFrameworks-UserMod Critical system error Event ID 10110 and 10111

Hello

So I was just browsing my desktop and all of a sudden my screen went black and my system rebooted to the lockscreen. I have an AMD gpu with the current driver version 20.7.2. All of my other drivers are up to date with latest version of Windows 10. I have If anybody could help me with this I would be very grateful. I have listed the event logs below. Cheers :)

Log Name:      System

Source:        Microsoft-Windows-DriverFrameworks-UserMode

Date:          7/25/2020 3:25:45 PM

Event ID:      10110

Task Category: User-mode Driver problems.

Level:         Critical

Keywords:      

User:          SYSTEM

Computer:      ChadsPC

Description:

A problem has occurred with one or more user-mode drivers and the hosting process has been terminated.  This may temporarily interrupt your ability to access the devices.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

    <EventID>10110</EventID>

    <Version>1</Version>

    <Level>1</Level>

    <Task>64</Task>

    <Opcode>0</Opcode>

    <Keywords>0x2000000000000000</Keywords>

    <TimeCreated SystemTime="2020-07-25T19:25:45.2366573Z" />

    <EventRecordID>5941</EventRecordID>

    <Correlation />

    <Execution ProcessID="944" ThreadID="588" />

    <Channel>System</Channel>

    <Computer>ChadsPC</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <UserData>

    <UMDFHostProblem xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">

      <LifetimeId>{803e6ca8-5cbd-4da0-85f3-5e1310628c9e}</LifetimeId>

      <Problem>3</Problem>

      <DetectedBy>2</DetectedBy>

      <ActiveOperation>3</ActiveOperation>

      <ExitCode>259</ExitCode>

      <Message>72448</Message>

      <Status>4294967295</Status>

    </UMDFHostProblem>

  </UserData>

</Event>

Log Name:      System

Source:        Microsoft-Windows-DriverFrameworks-UserMode

Date:          7/25/2020 3:25:45 PM

Event ID:      10111

Task Category: User-mode Driver problems.

Level:         Critical

Keywords:      

User:          SYSTEM

Computer:      ChadsPC

Description:

The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 4 more times.  Please contact the device manufacturer for more information about this problem.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

    <EventID>10111</EventID>

    <Version>1</Version>

    <Level>1</Level>

    <Task>64</Task>

    <Opcode>0</Opcode>

    <Keywords>0x2000000000000000</Keywords>

    <TimeCreated SystemTime="2020-07-25T19:25:45.2381099Z" />

    <EventRecordID>5942</EventRecordID>

    <Correlation />

    <Execution ProcessID="944" ThreadID="588" />

    <Channel>System</Channel>

    <Computer>ChadsPC</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <UserData>

    <UmdfDeviceOffline xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">

      <LifetimeId>{803e6ca8-5cbd-4da0-85f3-5e1310628c9e}</LifetimeId>

      <FriendlyName>HID-compliant headset</FriendlyName>

      <Location>(unknown)</Location>

      <InstanceId>HID\VID_0951&amp;PID_16A4&amp;MI_03&amp;COL02\8&amp;2DFA5F00&amp;0&amp;0001</InstanceId>

      <RestartCount>4</RestartCount>

    </UmdfDeviceOffline>

  </UserData>

</Event>

Hi and thanks for reaching out. My name is William. I'm a Windows technical expert. I'll be happy to help you out today.

I assume you have a headset connected. Device ID 0951 16A4 is specific to Kingston HyperX Audio: https://devicehunt.com/view/type/usb/vendor/0951

I assume if you look in the device manager or msinfo32.exe under problem devices it will indicate that device could not be started. See if the following firmware update applies to you: https://www.hyperxgaming.com/unitedstates/en/su...

There is also a rather long discussion about the issue here from last year: https://www.reddit.com/r/HyperX/comments/adgo7a...

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Last updated May 17, 2024 Views 24,337 Applies to: