CTRL key acts as if it's stuck?

Hey!

   I'm running Windows 10, and for a few weeks now, it has been acting as if the CTRL key is jammed. I replaced my keyboard with multiple others, and the problem persisted. I read a few forums, and one suggested to press both CTRL keys at the same time, which only worked once. Then, another said to open the virtual keyboard. This showed clearly that the keys were indeed held down, but I couldn't deactivate them from there, so it really didn't help. Are there any fixes to this?

Perform all these steps when logged in from the problem user's account

Option 1: Run Keyboard Troubleshooter
Windows Key + X
Click Settings
Click Update & security
Click Troubleshoot
Scroll down
Click Keyboards
Click Run the Troubleshooter
Reboot your computer

Option 2: Turn off filter keys in Ease of Access
Windows Key+I to open Settings
Click Ease of Access
Click Keyboard
Ensure Filter Keys is OFF

Option 3: Start your computer in safe mode
Switch on and off your computer 3 times
Now your computer will go into Advanced Recovery Environment
Advanced Options > Troubleshoot > Advanced Options
Click Startup Settings > Restart
Press (4) to enable Safe Mode
Log in once Windows starts in safe mode
Now see whether keyboard is working
If yes, some program is conflicting with this.
You will have perform this detective work to find out which program
Best regards
Vijay Verma

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I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

Run the Keyboard Troubleshooter at Settings > Update & Security > Troubleshoot.

If that's not enough go into the Device Manager reached by right clicking the Start button, choose keyboard device, on Driver tab choose Uninstall, restart PC to reinstall it

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
----------------------------------
I am a volunteer and not Microsoft.

Over 100,000 helped in forums for 10 years. I don't quit for those who are polite and cooperative.

Windows MVP 2010-20

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Option 1: Run Keyboard Troubleshooter
Windows Key + X
Click Settings
Click Update & security
Click Troubleshoot
Scroll down
Click Keyboards
Click Run the Troubleshooter
Reboot your computer

Option 2: Turn off filter keys in Ease of Access
Windows Key+I to open Settings
Click Ease of Access
Click Keyboard
Ensure Filter Keys is OFF

Option 3: Start your computer in safe mode
Switch on and off your computer 3 times
Now your computer will go into Advanced Recovery Environment
Advanced Options > Troubleshoot > Advanced Options
Click Startup Settings > Restart
Press (4) to enable Safe Mode
Log in once Windows starts in safe mode
Now see whether keyboard is working
If yes, some program is conflicting with this.
You will have perform this detective work to find out which program
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

4 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

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No, that did not work

4 people were helped by this reply

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Did this solve your problem?

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Then I would run a Repair Install which reinstalls WIndows while keeping your files, programs and most settings in place, by installing the Media Creation Tool and choosing from it to Upgrade Now. This will solve most problems and also bring it up to the latest version which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
----------------------------------
I am a volunteer and not Microsoft.

Over 100,000 helped in forums for 10 years. I don't quit for those who are polite and cooperative.

Windows MVP 2010-20

4 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

 
 

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Last updated July 9, 2020 Views 64,527 Applies to: