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BSOD - tcpip.sys failure

Hi,

In the past couple of weeks I've been getting a BSOD error tcpip.sys failure, stop code: System Service Exception. I've reset tcpip via cmd every time as well as updated all my network drivers but I still I get the same error. Below is a link to my dump files. Please let me know how to resolve. Thank you.

https://1drv.ms/u/s!AnxHiZ8pKwWCgr9y-0etS1Hhm7_98A?e=8TCwq5

Hi Dan

I am Dave, an Independent Advisor, I will help you with this . . .

Your minidump files indicate your system crashes are caused by a driver named gnf.sys

Not a lot is written about that driver, it is a bit of a mystery and seems to be associated to CAD software, do you have that installed on your system?
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Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Hi Dave,

Thanks for your help. I do not have any CAD specific software but I do have some GPU benchmarking software - MSI Afterburner, Furmark,  3D Mark etc... Do you think i should reinstall those programs or just remove them altogether? 

Thanks again for your help. 

Dan

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Hi Dan

The best option is to go to C:\Windows\System32, in File Explorer, search for gnf.sys, then rename that to gnf.sys.old

That will stop that driver loading, wait to see if your system is stable . . .
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Hi Dave,

I will give that a try and let you know how it goes. Thank you again for your help. I appreciate it. 

Dan

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Hi Dave,

I’ve given it a few days and all seems to be working just fine now - no more crashes! Thank you again for your help. 

Dan

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Last updated July 27, 2021 Views 109 Applies to: