Blue Screen warning

 my computer less then 2 months old getting a warning Startup Repair couldn't repair your pc .

warning c:\windows\system32\logfiles\srt\srttrail.txt and none of my repair options fix it even a factory reboot. 

 Anyone have some suggestions ?

 

Question Info


Last updated November 20, 2018 Views 104 Applies to:

Hi,

To resolve the blue screen error with your Windows 10, we suggest that you check and follow the steps/instructions in this article.

We would appreciate it if you could get back to us and provide us your feedback.

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Thanks for reply. I have windows 10 every where I seem to find repairs for vista or 8.1 or 7 but not an easy fix for 10 

I don't have the reboot disk as it came pre-loaded from Dell its less than 3 months old. I did a factory reset lost all apps and everything else but still missing that file. tried all advanced option repairs but none put the file c:\windows\system32\logfiles\srt\srttrail,txt file back on. I'm not the most computer repair savvy but can follow instructions if you can help be greatly appreciated. 

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Normally, the main reasons why blue screen error appears are Windows driver causing conflict or some Windows Update gone wrong; however, since you already did a factory reboot, there is a possibility that this is a hardware issue. We suggest that you get in touch with your device manufacturer for an in-depth assistance on how to resolve this.

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