Blue screen of death - SYSTEM_SERVICE_EXCEPTION (tcpip.sys)

https://1drv.ms/u/s!At9kswaaIIydiJs7eJWqxRpsIc0Ctw?e=RK3NX1

I have included the sharable minidump list above and hope somebody can assist

x

Hi Daniel

The minidump files indicate the faulting driver is mwac.sys, and that is a virtual driver associated with MalwareBytes . . .

You should uninstall MalwareBytes to see if your system stabilizes

Then if you want to continue using that software, download and install the latest version from their website . ..
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Thanks - I will try that now!

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Okay Daniel, please let me know how it goes . . .
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

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Hi DanielKatz2
Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

A. Analysis Results

File Name: 071919-8062-01.dmp
DPC_WATCHDOG_VIOLATION (133)
*** WARNING: Unable to verify timestamp for mwac.sys
IMAGE_NAME: NETIO.SYS
*** WARNING: Unable to verify timestamp for aswHdsKe.sys
*** WARNING: Unable to verify timestamp for aswStm.sys
*** WARNING: Unable to verify timestamp for BdNet.sys
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** WARNING: Unable to verify timestamp for aswArPot.sys

File Name: 071919-8750-01.dmp
SYSTEM_SERVICE_EXCEPTION (3b)
*** WARNING: Unable to verify timestamp for mwac.sys
IMAGE_NAME: NETIO.SYS
*** WARNING: Unable to verify timestamp for aswbidsdriver.sys
*** WARNING: Unable to verify timestamp for BdNet.sys
*** WARNING: Unable to verify timestamp for aswHdsKe.sys
*** WARNING: Unable to verify timestamp for aswStm.sys
*** WARNING: Unable to verify timestamp for aswRdr2.sys
*** WARNING: Unable to verify timestamp for tap0901.sys

B. Third Party Drivers

As mentioned above

C. Recommendations

1. Create a system restore point so that if something wrong happens you can revert.
Type restore point in Cortana Search > Create a Restore point > Check whether against your drive, Protection is ON or not. If not ON, click Configure button below to Make it ON > Now press Create to create a restore point

2. Your BSOD is due to following
Malware Bytes
Bull Guard
Avast
Open VPN

I would recommend that you uninstall all of them.
Sincerely yours,
Vijay A. Verma @ https://excelbianalytics.com

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Last updated January 19, 2022 Views 896 Applies to: