Blue Screen Error iaStorAVC.sys failed

Helllo, I recently bought a new Laptop

Model Acer Nitro AN515-52
Processor i7-8750H
Ram 8Gb
OS Windows 10 Home Single language
Graphics Intel(R) UHD Graphis 630 and NVIDIA Geforce GTX 1050Ti

The very first day it lagged even on right click.  Instead of complaining, I reinstalled windows and all went well, it did't lag anymore but since then whenever I put my PC to sleep, it encounters a blue screen error upon waking which says "What Failed : iaStorAVC.sys". Sometimes this error shows up even after a boot.

Wondering if something went wrong with the installation, I downloaded windows from the official site and have reinstalled it again to make sure but the error persists.

Any help regarding the problem would be great,
ThankYou.

Here is a pic of the error.

Answer
Answer
Hi VIshesh. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

That's the Intel SATA/AHCI driver, so update your chipset from the PC maker's Support Downloads webpage for your exact model. While there check for the latest Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu.

if that doesn't help then compare the Intel chipset and other drivers installed presently in Device Manager with the ones recommended which you install and run Intel Driver Update Utility from here: http://www.intel.com/content/www/us/en/support/.... Follow the steps closely to install and run it.

If any steps cannot be performed normally then try them in Safe Mode with Networking or Safe Mode: https://www.digitalcitizen.life/4-ways-boot-saf...

Run the Blue Screen Troubleshooter at Settings > Update & Security > Troubleshoot.

Prepare and submit the BSOD crash report back here for a BSOD expert's analysis following these steps: http://answers.microsoft.com/en-us/windows/wiki...

Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1809 which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...


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But remember that in Windows 10 everything depends upon the quality of the install, and Factory or Upgrade installs are inferior installs which most enthusiasts won't even run because they'd expect endless issues. Consider now or later doing the Clean Install in this link which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

There is also an automated Fresh Start that reinstalls WIndows while shedding corrupting factory bloatware, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________
Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Last updated February 17, 2024 Views 18,431 Applies to: