Black screen after Creator's Update

My computer update last night to the Creator's Update and this morning I have a black screen with only the mouse cursor. It appears as though everything is there on my desktop, the cursor change changes to a single click finger when over an icon and I can type something in the ask me anything area. (cannot see what I am typing).

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Question Info


Last updated July 16, 2018 Views 5,747 Applies to:
Answer

Hi see if you can get into Advanced Startup mode. Here's trick that should work!

If your PC isn’t loading Windows 10 and you don’t have the operating system installation files, you can use the following trick.

  1. Start your computer and follow the POST, when Windows should begin loading, press the power button to shutdown your computer.

  2. Repeat the previous step twice, and in the third restart the operating system should enter into the Windows Recovery Environment (Windows RE), where a number of diagnostics will be performed to try fix any booting issues, but you will also get an option to access the Windows Startup Settings

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