Hi,
The App Readiness service runs as a LocalSystem in a process of svchost.exe. The specified executable file is essential to the functionality of the operating system as it is shared with other services that are running on your device. To better understand
your concern about getting a black screen after log in, we'd like to know the following:
- The last activities performed on your device prior to your concern.
- The version and build of Windows 10 that you're using on your device. To check this, you can perform the steps posted on this
link.
In the meantime, we'd recommend performing a clean boot in Windows to isolate software conflicts on your device. To do this, you can perform the steps posted on this
link. In the clean boot environment, check if you'll still get the black screen after log in. The link will also provide steps to isolate the possible cause of the issue. Once you're done troubleshooting, check the
How to reset the computer to start normally after clean boot troubleshooting section to revert your device to normal boot.
We look forward to your response.
