Windows 10: Sometimes I can't click anything.

Almost everytime I use my computer I have a really annoying bug to deal with and no one seems to have exactly the same problem that I have.

- After booting I can't click anything on the login screen BUT I can move my mouse.

- Sometimes (randomly) I can't click icons (even the start button) on the taskbar. Hover animations don't work either.

- Sometimes (randomly) I can't click things on my whole screen. Hover animations don't work either.

After I pressed CTRL + ALT + DEL and then wait for 2-3 seconds I can click cancel again and everything works fine again, but it is very annoying.

What is the problem here and how can I fix this?

Info:

- Windows 10 (Pro) clean installed.

- My mouse is not the problem (tried other mice and still have this issue)

- Keyboard input WORKS when this "bug is active"... (for example the Windows Key)

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Answer

A. User

Hi,

Thanks for replying to us with the status of your issue.

As the issue still persists, I suggest you to try the below methods and check if it helps.

Method 1: Perform System File Checker (SFC) scan and check if it helps.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

To perform SFC Scan, refer to the below link:

https://support.microsoft.com/en-us/kb/929833

Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.

Method 2: Run DISM commands.

Deployment Image Servicing and Management (DISM) is a new command line tool that you can use to service a Windows image or prepare a Windows PE image. The DISM tool replaces the Package Manager (pkgmgr.exe), PEimg, and Intlcfg tools. DISM consolidates the functionality found in those three tools, as well as delivers new functionality to improve the experience of offline servicing.

Follow the steps to Run DISM Commands:

1) Press Windows + x on your keyboard.

2) Select Command prompt (Admin) to open Administrator Command Prompt .

3) In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

dism.exe /online /cleanup-image /scanhealth

dism.exe /online /cleanup-image /restorehealth

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

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