Major rant ahead. I have had issues with the Windows 10 upgrade since nearly day one. My system is not old (purchased in 2013) and in addition to this, I received SEVERAL prompts, messages, etc. from Microsoft reminding me to download this travesty because my system WAS FULLY COMPATIBLE with the upgrade as well as Windows Update AUTOMATICALLY downloading this piece of schmit onto my system. I finally gave in and upgraded only to render myself into an angry, anxiety ridden mess because I've had to fix major errors in my system since.
I work full time and am an online student as well, so to have to take time and fix system instabilities has made me nearly have a nervous breakdown. I have contacted Microsoft directly and when they couldn't resolve my issues with basic troubleshooting, I paid $149 to have them go into deeper diagnostics. At one point I was told that my hard drive was the problem and needed to be replaced. I said NO, that is NOT the problem - the problem is the Windows 10 upgrade. I asked to speak to a manager and I complained loudly. He promised to assist me some more. I was then finally told that my system was not compatible with Windows 10. What?! Wasn't I just recently constantly bombarded with messages, alerts, etc. telling me that my system was ABSOLUTELY COMPATIBLE and that I needed to upgrade this entire time up until I upgraded?
What is more disturbing is that I see more diagnostics going on right here in this FREE forum than what I received after I PAID to get help. I don't recall that they ever ONCE looked at the crash dump files to see exactly what was going on or what drivers may be causing issues. I updated a couple drivers on my own over the course of a few weeks which temporarily solved my problems until Windows Updates were installed. My initial problem was the DPC WATCHDOG VIOLATION which sent my computer into the endless system freeze, then blue screen, then forced reboot - continuous - and I couldn't stay on my computer for more than 3 minutes before it would freeze.
After this last Windows Update, my computer was sent into that vicious cycle again. I got frustrated and tried to reset but couldn't because I got the blue screen with error WDF VIOLATION. Then I tried to revert back to Windows 8.1 but couldn't because I got the blue screen again with the WDF VIOLATION. So now, I can't reset, I can't revert, I have a pile of junk computer that used to be great and it wasn't cheap!!! And here, I have Microsoft saying that my computer isn't compatible and that I shouldn't have upgraded. Oh, really? Hmm. Nice. They went to my pc manufacturer website, which is HP, and ran a test and this said that my model computer wasn't tested for compatibility with Windows 10. In basic terms, they said that I should have checked this out BEFORE I had upgraded. Oh really? Well, then why would you say that my computer is fully compatible? Also, instead, why not send an alert for me to CHECK and verify with my manufacturer FIRST instead of making the claim that you (Microsoft) know that my computer is fully compatible.
At present, I have to get a recovery disk from HP and wait for it in the mail (tomorrow it is supposed to arrive), save all my files etc, wipe everything and reinstall Windows 8 and start all over. I'll lose all my custom additions that I paid for with my initial computer purchase so I'll have to hunt down everything and try to get it all back. I am so angry, disappointed, a mess, nauseous .... I have no time to fix all the garbage that Microsoft is throwing out at us. And then, when you ask them for help, they don't seem to know ANYTHING or how to do any diagnostics. Also, my original Windows 8 upgraded to Windows 8.1 without my consent and I had problems with the Windows Update screwing up in that as well! I was forced into that upgrade and it was a bugger too! However, at least my computer would STAY ON and I could actually use it!
The Microsoft tech did some changes on my computer (changed and/or disabled some drivers etc) so now my computer will at least stay on, but I have lost my HP Support Assistant, my screen is all screwed up and stretched because it can only be in a weird resolution because of the AMD display driver I think, some applications and options don't work, and who knows what else. I don't even want to know because it might be my ticket to the mental institution. I hate my computer now. It used to be so beautiful and sharp, now it is horrible. I really don't want to do a recovery disk, I want a whole new computer and try to forget this nightmare. It's made me all emotional and given me a mean streak. And I'm a nice person lol.
I am just wondering if anyone has had this extreme trouble also. It's disgraceful and I can't believe that a major manufacturer can wreck people's machines like this without some offer of compensation or REAL help. This is absolutely unacceptable!!!!!
P.S. I truly believe that my system would work with Windows 10 if they would have stepped through any troublesome drivers, chipsets, etc., but as far as I could see as they worked on my computer remotely, they did not bring up any dump files or anything that showed errors or system errors. It seemed as if the "incompatible" explanation was the same as the "hard drive failure" explanation - in other words, it was just a guess without merit. Sad.