Windows 10 Boot Loop

HP Laptop - Windows 10 version 10.0.10240.16384 After auto update, system stuck in boot loop.Just boots and reboots. Str trail.txt says Operating System not compatible with Start Up Repair. No backup or Recovery image made. System was preloaded on laptop from HP so no installation disc. Downloaded media to USB but did not work, says boot file failed. Can get to Bios and recovery modes.Any ideas?

***Post moved by the moderator to the appropriate forum category.***

Basically you need to crash out of Windows boot process 3 times, to enter the Windows Rcovery Environment

Start your System, then just after the Manufacturers logo disappears and Windows 10 tries to boot, press and hold the power button down for 5 - 10 seconds to perform a hard shut down

Do this Twice

On the third boot attempt, Windows will boot into the Windows 10 Repair Environment, from there you can access Startup Recovery, Safe Mode, Command Prompt . . . etc.

Go to Troubleshoot - Advanced Options - Command Prompt

Run each of these commands in turn, hit enter after each command and wait for the command to complete before running the next command:

bootrec /FixMbr
bootrec /FixBoot
bootrec /ScanOs
bootrec /RebuildBcd

Restart your system, if all has gone well, you should be able to boot into Windows 10 . . .

NOTE: Windows 10 version 10240 really needs updating, so if you do get into Windows 10 using the process above, use the Installation Media you downloaded from inside Windows to perform an in-place upgrade to version 1073

___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

3 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Crash did not work. Running commands, still no luck. Running a chkdsk C: /f/x/r 

Files seem to be there, but I can't seem to get to Safe Mode. I can get to Bios and System Recovery.

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

OK, go back into the Windows Recovery Environment and try this:

Go to Troubleshoot - Advanced Options - System Restore, see if you have a recent restore point you can revert to

If you do not have a recent restore point, go to Troubleshoot - Advanced Options - Startup Settings, click restart.
Upon restart press 4 to boot into Safe Mode, if you can get into Safe Mode, backup your data, reboot and see if your system boots normally

If all this fails go to Troubleshoot - Advanced Options - Reset this PC, choose to keep all your files and Apps
This will re-install Windows 10 whilst keeping your data and applications

___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Tried to reset last night. Got to 47% and said it had an error and quit. It did not give an error code.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

We're seeing this on a bunch of PCs also. There is definitely something very wrong with June 2017's patch Tuesday updates.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I am experiencing same issue and unable to get the system in windows recovery using this crash method. Is there an alternative method to accomplish this?

2 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you cannot get into the WinRE using the crash method, you will need Windows 10 installation media to get there . . .

If you do not have Windows 10 Installation Media Click HERE to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 4GB) using that tool or create the ISO file which you can later burn to DVD

 

Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)

 

DO NOT INSTALL WINDOWS 10, instead, on the first or second window, click 'Repair this PC', the repair will fail, then you will get the opportunity to click 'Advanced Options' - that will get you into the Windows Recovery Environment!

___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

 
 

Question Info


Last updated September 25, 2020 Views 12,015 Applies to: