WHEA-LOGGER

Can anybody explain what this mean?

From event viewer id-19

A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Internal parity error
Processor APIC ID: 4

 

Question Info


Last updated June 25, 2019 Views 8,390 Applies to:
Answer
Answer

Hi,

This error indicates that there is a hardware problem.   A machine check exception indicates a  computer hardware error that occurs when a computer's central processing unit detects a hardware problem.    

Note:  WHEA stands for Windows Hardware Error Architecture.  

Some of the main hardware problems which cause machine check exceptions  include:

  • System bus errors (error communicating between the processor and the motherboard) 
  • Memory errors that may include parity and error correction code (ECC) problems.   Error checking ensures that data is stored correctly in the RAM; if information is corrupted, then random errors occur.
  • Cache errors in the processor; the cache stores important data and code. If this is corrupted, errors often occur.
  • Poor voltage regulation (i.e. power supply problem, voltage regulator malfunction, capacitor degradation)
  • Damage due to power spikes
  • Static damage to the motherboard 
  • Incorrect processor voltage setting in the BIOS (too low or too high)
  • Overclocking
  • Permanent motherboard or power supply damage caused by prior overclocking
  • Excessive temperature caused by insufficient airflow (possibly caused by fan failure or blockage of air inlet/outlet)
  • Improper BIOS initialization (the BIOS configuring the motherboard or CPU incorrectly)
  • Installation of a processor that is too much for your motherboard to handle (excessive power requirement, incompatibility)
  • Defective hardware that may be drawing excessive power or otherwise disrupting proper voltage regulation

I suggest you to follow the below troubleshooting:

  • Update the BIOS and the drivers for the motherboard chipset.   
  • Update all the hardware drivers, if updates are available from your manufacturer. 
  • Check the temperature inside the computer to make sure your processor and related peripherals are not overheating.
  • Check the fan on your CPU to make sure it is properly attached to the CPU.
  • If you have overclocked your CPU,  reset your settings to the default settings. 
  • Make sure you power supply fan is working correctly.

Hope this information is helpful. Please post in case you have any further issues, we are happy to help you further.

Thank you.

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