Upgraded to Windows 10, lost video driver

I had windows 7 on a Toshiba Satellite A665 with a Radeon HD 5650.  Everything worked.  Then, I upgraded to windows 10 a few days ago.

When the install finished, I found that my video driver was gone.  Now, my computer uses the 'Microsoft Basic Display Adapter' as listed in the Device Manager.  The AMD autodetect utility says that the Win 10 driver for my video card doesn't exist.

This morning, my computer was crashing at startup.  I had to 'reset' the PC in order to get it to start up.  So, by now I want to go back to windows 7.  I looked up the directions to do so, go to settings->update & security->recovery, and the option to roll back isn't there.  It was yesterday, so I figure the option was lost when I reset.

So, is there anything I can do to get a video driver back on my computer?

Hello GregoryHafera ,

I am no expert in computers,  the issue here is that Windows 10 might not properly recognize your graphic card. Bu you can always try to download your driver from here http://support.amd.com/en-us/download . 

Also you can check out this similar problem from AMD comunity . Here is a link https://community.amd.com/thread/185041

Hope this post will be able to help you.

Hope my little knowledge of the important things of the universe might help you thru your problems.
Thanks, I'll give it a shot and will post if it works.

I haven't gotten it to work yet?

Is there any way I can roll back to windows 7?


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Last updated January 2, 2020 Views 237 Applies to: