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RECOVERY error code “0xc0000034" in Windows 10

Hello, I have a laptop Acer E5 553G Laptop with WINDOWS 10 and it was working fine in the morning, but then I shut it down, came back a little while, turn it on and there is this blue screen pop up that have this msgs:

"Recovery

Your PC needs to be repaired

The Boot Configuration Data File is missing some required information.
File: \EFI\Microsoft\Boot\BCD
Error code: 0xc0000034

You'll need to use the recovery tools on your installation media. If you don't have any installation
media (like a disc or usb device), contact your system administrator or pc/device manufacturer.

Press ESC fpr UEFI Fireware settings"

I don't have windows recovery DVD. Please help. 

Thanks,

Jerry

***Post moved by the moderator to the appropriate forum category.***

Answer
Answer

Hi Jerry,

To resolve this issue, we suggest that you perform Startup Repair using an installation media. If you do not have a Windows 10 installation USB or disc, you can download and create one from the Microsoft software download website. To create an installation media and use it to repair your computer, follow the steps below:

  1. On a working PC, go to the Microsoft software download website.
  2. Download the media creation tool and then run it.
  3. Select Create installation media for another PC.
  4. Choose a language, edition, and architecture (64-bit or 32-bit).
  5. Follow the steps to create installation media, and then select Finish.
  6. Connect the installation media you created to your nonfunctional PC, and then turn it on.
  7. On the initial setup screen, enter your language and other preferences, and then select Next. If you're not seeing the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer's website for info on how to change your PC's boot order, and then try again.
  8. Select Repair your computer. On the Choose an option screen, select Troubleshoot > Advanced options > Startup Repair.

Let us know how it goes for us to assist you further.

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Question Info

Last updated May 8, 2024 Views 17,772 Applies to: