Hi,
The issue might be caused by a faulty driver, file that is corrupted or conflicting with other drivers.
For better assistance, we would like to know more information about your concern.
- When did the issue first occur?
- Can you still boot your device normally without getting a blue screen issue?
- Is the issue occurs when you start your device in safe mode?
- Did you make any recent changes before you encounter the issue?
- Did you find an error or code in the Device Manager?
- What is the exact activity that you are trying to perform when you encounter the error?
We'll be waiting for your update.