Page fault in nonpaged area ntoskrnl.exe BSOD

Good evening, 

Recently I have had a lot of BSOD with the error page fault in nonpaged area 

If I check with bluescreenview to see why it happened  it tells me it's ntoskrnl.exe 

Do I have to check whocrashed too? 

And do I have to upload my dmp file? 

Please help me 

Thanks a lot in advance

Silver 

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Hi Silver,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about Blue screen errors on your computer. We will help you with this issue.

Do let us know the following to assist you better with this issue:

  1. Have you made any changes to the operating system prior to this issue?
  2. What is the make and model of your computer?
  3. When exactly does this issue persists?

PAGE_FAULT_IN_NONPAGED_AREA Stop message/error occurs when requested data is not found in memory. The system generates a fault, which normally indicates that the system looks for data in the paging file. In this circumstance, however, the missing data is identified as being located within an area of memory that cannot be paged out to disk. The system faults, but cannot find, the data and is unable to recover. Faulty hardware, a buggy system service, antivirus software, and a corrupted NTFS volume can all generate this type of error.

I understand that you are able to access the computer, try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to boot the computer in Safe mode with networking and check if the issue persists.

Refer: Start your PC in safe mode in Windows 10  

If the issue does not persists in Safe Mode with Networking,

Step 2: I suggest you to perform a Clean Boot to check if any third party application is causing the issue, as Clean Boot helps in eliminating software conflicts.

NOTE: Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows 

(Applies to Windows 10 as well)

Note: After troubleshooting, refer to the section “How to reset the computer to start as usual after troubleshooting with clean boot” to return the computer to a Normal startup mode.

Step 3: Follow the below steps to place the computer in normal mode

  1. Press Windows + R keys to open Run command.
  2. Type msconfig and press Enter.
  3. In the System Configuration window, click on General tab.
  4. Select Start-up selection as Normal startup, click on Apply and Ok.
  5. Follow onscreen instructions.

Hope it helps. Get back to us with an updated status of this issue for further assistance. We will be happy to help you.

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I have restarted it few times in safe mode and the blue screen didn't happen 

I was trying to perform a clean boot but the system had a blue screen again 

What can I do? 

Do I have to perform a memtest86? 

Thanks in advance 

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I managed to perform a clean boot 

Now I will see if it happens again 

And I discovered one thing : in the task manager if I check memory compression it tells me it's ntoskrnl.exe which is , for bluescreenview, the reason of my bluescreens

Do you know why ?

I've found an update for DRAM driver

I updated it .. I hope this is the solution

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Hi Silver,

Thank you for responding.

As you have stated updating the DRAM drivers resolved the issue. We appreciate your effort in resolving the issue.

Also, try to download and run the  Malicious Software Removal Tool and check if it helps.

Get back to us if the issue still persists. We will be happy to help you.

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Hello,

Well, thank you for helping me

I have a question : If the problem seems resolved , do I still have to run the Malicious Software Remeoval Tool ?

Thanks again  

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Unfortunately it happens again while I was cleaning up with windows utility the disc

What can I do ?

Thanks in advance

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Hi Silver,

Thank you for responding.

As you are still facing the BSOD errors we will help you with this issue.

I suggest you to try the troubleshooting steps mentioned under section: Resolution from Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA and check if it helps.

Also, refer to the article by ZigZag3143 and check if it helps: Blue Screen of Death (BSOD)

Hope it helps. Try the above and update us the status of this issue for further assistance.

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I have run a Memtest86 and a check of the system drive and they found no errors

I don't know what else I can do

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Last updated January 7, 2021 Views 8,106 Applies to: