Out of nowhere, PC is now missing MSVCP140.dll and VCRUNTIME140.dll

Hi,

For us to better assist you, we need to ask a few questions:

• Were there any changes made before experiencing this issue?
• What troubleshooting steps have you tried so far?
  

You can perform a clean boot to help resolve this issue. Information and steps on how to perform a clean boot in Windows 10. are on this link.

Looking forward to your reply so we can find the best solution for you.

Thank you.

Hi,

Well, it's been four days since I opened this thread and the two-pop-ups have not again occurred at any time during my long sessions every day on my PC. AFAIK, I'm performing the same tasks as always, opening the same software packages as always. The two missing .dll programs did not somehow return to my System32 folder, so they are still missing. Yet, no pop-ups and my PC seems to be fine.

To answer your questions:

• I can recall making no changes before experiencing this issue.

• The trouble-shooting steps I had tried were simply these:

1) I looked for the files on my hard drive and found them missing.

2) I ran sfc/scannow and it came back as Verification 100% complete. Windows Resource Protection did not find any integrity violations.

For lack of the symptoms in four days time, I guess I'll leave this thread here, bookmark it, and come back here if and when the symptoms return. If someone cancels this thread in the mean time for any reason, I'll open a new thread.

Thank you.

I'm in the same boat - getting VCRUNTIME 140.dll missing.  In my case, this message started immediately after a big Windows 10 update - making changes primarily, it appears, to Edge. 

Right outta' the gate, in trying to see "What's New?" I get this new error message.  Made it clear to me what was "new".  At a loss as to how to fix.  Like you, I don't want to just pick an unknown site for dll download.  Any suggestions are appreciated.

Hi Krys,

This could be related to corrupted system files as a result of the previous update. We recommend that you perform the method below and see if the issue persists.

Method: SFC scan

System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Refer to these steps to perform a SFC scan:

1. Press the Windows key to open the Start Menu, type Command Prompt or cmd in the Search box.
2. Right-click on Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Yes.
3. At the command prompt, type the following command: “sfc /scannow” and press enter.
4. After the process is finished, restart the computer.

Give us an update on the result and we will be glad to assist you further.

Hi Ferdz Amp -  Ran the scan and got the following - no violations.   Got the dialog box again this morning that VCRUNTIME 140.dll  is missing for  AccelerometerSt.exe.  From my research:  Appears AccelerometerSt.exe is part of HP software called 3D driver guard.  I run Windows 10 15063 with 1703 (Creators) update on HP Pavilion.  I'm now in over my head.  I did full scan for viruses using McAfee LiveSafe - nothing.  Nothing I've used since Creators Update has had problems - but this shouldn't be happening - so I hope you will continue to help me find resolution.

Thanks.

Ferdz Amp and others - 

I ended up removing HP 3D Drive Guard.  Its purpose was to lock the drives if the laptop got dropped or bumped.  Since Windows 10 ver 1703 (Creators Update), the HP 3D Drive Guard reported (upon start up) that VCRUNTIME1.4.dll was missing.  VCRUNTIME1.4.dll, in turn, belonged to AccelerometerSt.dll, which belonged to HP 3D Drive Guard.

I first went to the HP Support site (used key combination of Fn+Esc to get Model #) and entered my laptop (Pavilion) model # to get the list of appropriate downloads.  I found HP 3D Drive Guard, downloaded and chose option to Repair. This did nothing to eliminate error.  I then chose option to Remove.

Appears to have eliminated the error reporting by eliminating the function.  Don't like this and think Windows Creators Update might have at least issued a warning - or given users a choice for the update - which is a whole other ball of wax.

Thanks for your attention to this.

KrysOH

These are components of Microsoft Visual Studio C++ (most likely 2015). They do not necessarily reside in the system32 folder, per say, on all systems, it depends. These .dll files can also be incorporated into individual apps folders as well. Open file explorer>C: drive then in the search box enter the file name and press enter and wait for the results. For example see the snapshot below.

Hi,

The thing to do before trying a fresh reinstallation of HP 3D Drive Guard is go to Settings>System>Apps & features then scroll down to Microsoft Visual Studio C++ 2015 then click on it, then click on Modify, then select Yes to let it make changes then click on Repair.

If it is not able to repair the installation for some reason, here is the link to the MS download page.

https://www.microsoft.com/en-us/download/details.aspx?id=52685

Good luck,

-Richard