High physical memory usage with no apparent reason

Recently I encounter a problem that I have a very high physical memory usage for unknown reason. The number of memory usage doesn't match the number added up from all the processes in my task manager and resource manager:

I also checked possible memory leak by drivers but nothing abnormal there.

Restarting computer will temporally fix the problem, but it comes back later.

I did a performance record as well. The ETL file can be accessed here.

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Hi,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. Let me assist you. Please provide us with the below details for better clarity on the issue.

1. Did you make any changes to the computer prior to the issue?

2. Do you have any 3rd party security application installed on your computer?

3. Have you installed all pending updates on the system?

I understand the CPU usage is showing higher than normal on the computer. The issue might have been caused due to some recent changes on the computer.

I suggest you to try the below methods to check if it helps to improve the performance of the computer.

Method 1: Run the System and Maintenance Troubleshooter.

Refer these steps:

1. Press Windows key + X, select Control panel.

2. Change the view by option on the top right to Large icons.

3. Click on Troubleshooting and go to System and Security.

4. Click on Run maintenance tasks.

5. Restart the computer and check if the issue is resolved.

Check if the performance is improved, if not try performing a

Clean boot and check if the issue persists.

Method 2: Perform a Clean boot and check the status of the issue.

Perform a clean boot to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.


How to troubleshoot problem by performing clean boot in Windows: https://support.microsoft.com/en-us/kb/929135

Note:  Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to

start as normal after troubleshooting.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

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Treid, doesn't help.

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Hi,

Thanks you for posting your reply and update.

I suggest you to disable Antivirus and security-related products, if you have any Antivirus installed for (Free) uninstall it, if not then disable the Antivirus, try again to update and check if issue is resolved.

Disclaimer: Antivirus software helps protecting your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software and\or troubleshoot any pertinent issue, you should re-enable it as soon as you're done. If you are connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to malware attacks

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Question Info


Last updated July 26, 2021 Views 3,872 Applies to: