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Faulty Hardware Windows 10 Corrupted Error Page on Surface Pro 3

I've seen this reported for other brands but not the Surface Pro 3. Is there a fix for this yet? Very frustrating as I'm losing all my work as soon as this happens. Also, it does not restart. The blue screen just sits there until I hard log off.

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, we will help you with the issue.
 
I would like to know if you get any error message/code?
 
I recommend you to refer the link below and check if it helps:
 

Hope this helps. Do get back to us with the above information to assist you further.

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Thanks for the reply. I don't remember the code so I will get this the next time it happens and update this ticket.

Thanks,

Mike

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It just happened again and the error was DRIVER_CORRUPTED_EXPOOL.

It then gives me a percentage counter but once it hits 100% it just sits there and does not restart so I have to hard log off.

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Hello Ross,

Thank you for keeping us posted.

I certainly understand your concern and will try my best to help you.

I really appreciate all your efforts in trying to fix the issue.            

                    

I would suggest you to refer to the suggestions provided by “ZigZag 3143” replied on September 3, 2015 in the following Microsoft Community link and check if that helps.

http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/drivercorruptedexpool-error-windows-10/dd387da6-e21a-4801-ae70-fd3e0d772db8

Also, I would suggest you to refer to the suggestions provided by “Michael Shao” replied on October 1, 2015 in the following Microsoft Community link and check if that helps.

https://social.technet.microsoft.com/Forums/en-US/b924fe21-1c86-49ca-a543-88fcc4e51234/bsod-drivercorruptedexpool-windows-10?forum=win10itproapps

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

Jayant

 

 

 

 

Regards
Jayant Gupta - Microsoft Support Engineer

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Last updated December 6, 2022 Views 991 Applies to: