Protect Yourself From Tech Support Scams
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October 14, 2019
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee
and that the phone number is an official Microsoft global customer service number.
Hi when im on my laptop & what ever im going on it keeps popping up Application Error (0xc0000005) it has stopped my sound so i can't watch videos on here i can't even go into the control panel im lucky to be able to get on the internet, but for how long
who know's, have anybody else had this problem ?
***Post moved by the moderator to the appropriate forum category.***
Application Error 0xc0000005 (Access Violation) error is usually caused by your computer not being able to correctly process the files and settings required to run a particular program or installation. Despite the error showing when you
try and use particular pieces of software, it has many different causes including faulty RAM problems, errors with the files of your PC and issues with the settings of your PC.
In this case, we suggest that you check for corrupted Windows system files. System File Checker (SFC) is a utility in Windows that scans for corrupted Windows system files. If it finds a problem, it will try to replace the problematic system files from a
cached version that’s on your PC.
To run System File Checker (SFC), follow these steps:
In the search box on the taskbar, type command prompt, press and hold (or right-click)
Command Prompt, then select Run as administrator >
Yes.
At the command prompt, type sfc /scannow (note the space between sfc and the /). Scanning will take a few minutes.
If SFC finds corrupted files and replaces them, restart your PC and check if the issue persists.
Hi Aileen Alf , Thanks for the reply but when i try & command prompt
or any program i get Application Error (0xc0000005) its just a big pain, thanks again mate.
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Since you can't get a command prompt to run the SFC scan, let's reset your PC without losing anything. Just follow the steps under the selection entitled, "Reset your PC", and "Keep my files" option from this
link.
Let us know what happens after the reset.
Regards.
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