Hi,
Application Error 0xc0000005 (Access Violation) error is usually caused by your computer not being able to correctly process the files and settings required to run a particular program or installation. Despite the error showing when you
try and use particular pieces of software, it has many different causes including faulty RAM problems, errors with the files of your PC and issues with the settings of your PC.
In this case, we suggest that you check for corrupted Windows system files. System File Checker (SFC) is a utility in Windows that scans for corrupted Windows system files. If it finds a problem, it will try to replace the problematic system files from a
cached version that’s on your PC.
To run System File Checker (SFC), follow these steps:
- In the search box on the taskbar, type command prompt, press and hold (or right-click)
Command Prompt, then select Run as administrator >
Yes.
- At the command prompt, type sfc /scannow (note the space between sfc and the /). Scanning will take a few minutes.
- If SFC finds corrupted files and replaces them, restart your PC and check if the issue persists.
For more info about System File Checker, see
Use the System File Checker tool to repair missing or corrupted system files.
Let us know how it turns out.
