Application Error (0xc0000005)

Hi when im on my laptop & what ever im going on it keeps popping up  Application Error (0xc0000005) it has stopped my sound so i can't watch videos on here i can't even go into the control panel im lucky to be able to get on the internet, but for how long who know's, have anybody else had this problem ?

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Question Info

Last updated August 20, 2019 Views 60,458 Applies to:

Hi,

Application Error 0xc0000005 (Access Violation) error is usually caused by your computer not being able to correctly process the files and settings required to run a particular program or installation. Despite the error showing when you try and use particular pieces of software, it has many different causes including faulty RAM problems, errors with the files of your PC and issues with the settings of your PC.

In this case, we suggest that you check for corrupted Windows system files. System File Checker (SFC) is a utility in Windows that scans for corrupted Windows system files. If it finds a problem, it will try to replace the problematic system files from a cached version that’s on your PC.

To run System File Checker (SFC), follow these steps:

  1. In the search box on the taskbar, type command prompt, press and hold (or right-click) Command Prompt, then select Run as administrator > Yes.
  2. At the command prompt, type sfc /scannow (note the space between sfc and the /). Scanning will take a few minutes.
  3. If SFC finds corrupted files and replaces them, restart your PC and check if the issue persists.

For more info about System File Checker, see Use the System File Checker tool to repair missing or corrupted system files.

Let us know how it turns out.

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Hi Aileen Alf , Thanks for the reply but when i try & command prompt or any program i get Application Error (0xc0000005) its just a big pain, thanks again mate.

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Hi Butch,

We appreciate you sharing that information with us.

Since you can't get a command prompt to run the SFC scan, let's reset your PC without losing anything. Just follow the steps under the selection entitled, "Reset your PC", and "Keep my files" option from this link.

Let us know what happens after the reset.


Regards.

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