Windows locks the PC instead of Hibernate or sleep

Well, the fast startup is switched off and my PC shuts down without any trouble.

But hibernate and sleep does not function very well, it locks the PC instead.

Any idea how to make it function properly??
Thanks in advance.

Hi Mahmood. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

Most Sleep problems are caused by the Display driver, so try updating yours or try another one previously installed at Device Manager>Display adapter>Driver>Update Driver>Browse>Let me pick.

In addition there are steps here to specifically troubleshoot Sleep mode problems: http://www.makeuseof.com/tag/fix-windows-10-sle...


Also did it previously work? Do you have a System Restore point from when it did? http://home.bt.com/tech-gadgets/computing/how-t...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
----------------------------------
I am a volunteer and not Microsoft.

Over 100,000 helped in forums for 11 years. I don't quit for those who are polite and cooperative.

Windows MVP 2010-21

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thanks for your response.
The first option did not work out, if I choose 'Microsoft Basic Display Adapter' the sleeping option does not even appear.

I checked my power requests with:

powercfg -requests

and found this:

It should be all empty, so maybe the problem is in 'Realtek High Definition Audio ...' driver.

Note:
This is a new desktop PC and all driver are updated.

I do not remember checking for sleep or even having a restore point.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Microsoft basic display driver is only a placeholder driver, does not support sleep or hibernate, and is not the display driver for your PC. You should be able to find that on the PC manufacturers support downloads web page for your exact model, to download and install.

If that doesn't correct the Sleep issue then proceed with the rest of the steps I gave you which will always resolve it providing you have the latest display adapter for your PC or display device.
----------------------------------
I am a volunteer and not Microsoft.

Over 100,000 helped in forums for 11 years. I don't quit for those who are polite and cooperative.

Windows MVP 2010-21

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Ok, I made some research based on:

https://www.makeuseof.com/tag/fix-windows-10-sleep-mode/

https://answers.microsoft.com/en-us/windows/forum/windows_7-performance/windows-7-wont-go-to-sleep-when-on-battery-power/00dea915-c6c0-45b9-a53d-45ed96379f6d

and found that my PC does not go to sleep because of this:

Now I tried:

powercfg -REQUESTSOVERRIDE DRIVER "Realtek High Definition Audio" SYSTEM

It should have solved that but it did not do any thing.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated March 3, 2021 Views 3,779 Applies to: