Windows 10 - Windows update option missing from settings

We have an external IT company that looks after our PCs in the office but they generally don't do updates. I have discovered some PCs in the office with old versions of Windows that need to be updated.

I used to be able to update the machines by going to Settings --> Update and Security --> Windows Update and click check for updates.

Strangely this options is missing from the Dell machines but not the HP machines in the office. See below for the screenshot of the menu on the Dell machine.

Would anyone know why this option might be missing? I think it might be a Group Policy but why only one type of machine?

Your insights are welcome!



Typical Machine

Dell or HP

Windows 10 Pro

Part of domain

Version 1703 or earlier


I was able to resolve this by following steps

Go to below link and Enable group policy for showonly:network-vpn;windowsupdate

After that you will see Only network and Windows update under settings .

Then disable this policy , and you will have all settings back along with Windows Update .

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Question Info

Last updated January 17, 2022 Views 57,640 Applies to: